Worktop replacement in Blackheath

Yes. Blackheath is on the patch, and the postcodes we work here are SE3. It is worked on our south east London run, along with the rest of Lewisham. Permit hours are what matters, not the permit itself, because a bay that frees up at six in the evening is no use for a template at ten. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. Old tops out and new stone in, both through the same gap. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Listing and conservation conditions apply to a good number of these, which constrains what can be altered around the kitchen rather than what goes on top of the units. Lath-and-plaster and bowed brickwork mean we template for scribes rather than straight cuts, and each piece is offered up and eased in rather than dropped straight down. Sound carcasses are the one condition. Lower-ground kitchens down a straight but narrow basement stair are the recurring problem, most pieces have to be jointed to get them in at all.

Conservation-area frontages with railings, lightwells and basement steps, tight permit parking around the village and the heath roads, and Span estates laid out around communal parking with a footpath carry to the door. Communal stairs get boarded and the handrail padded, and we walk the route with a tape before the first piece leaves the van. Worth remembering that the old tops have to come out the way the new ones come in, and a laminate run is easier to remove in one length than to carry in one. It sets what the day actually looks like.

It is one of the three we do most here, behind worktop templating. Same template visit, same workshop, same installers either way. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. Old tops out in the morning, new stone down and sealed the same afternoon. A day, not a project. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project.

The catch with a galley is that both runs are seen end-on from the doorway, so any difference in overhang between the two reads immediately. Going from a 38mm laminate to 20mm or 30mm stone drops the surface, which shows against tiles, a window board and any freestanding appliance. Height change is checked before we cut. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

The stone carries the scribe because the wall cannot be persuaded, so back edges are cut oversize and eased in rather than dropped straight down. We would rather find it at template than on the morning, which is why the templater looks behind the units. It is the usual surprise, and it is a known one. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. If the carcasses are tired the honest answer is that stone will find that out, and it is better said before than after. Units kept, surface changed.