Worktop replacement in Rush Green

Yes. Rush Green is on the patch, and the postcodes we work here are RM7. It is worked on our east London run, along with the rest of Havering. A front drive is the best thing that can happen to a fitting day, because the tail lift comes down within a few metres of the door and nothing is on a clock. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. Old tops out and new stone in, both through the same gap. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

A side alley and a back door mean most pieces go in whole, and it is the alley width rather than the front door that decides it. The kitchen is normally the original back room with a later side-return or rear extension bolted on, and that helps us: most pieces can go down the side alley and in through the back door in one length, so we can avoid joins that a front-door route would force. What is under the old top is the real question. Shared side passages between semi pairs are legally the neighbour's half as well, so we ask before wheeling a slab down one.

Straightforward suburban streets with dropped kerbs on many houses and a shared side passage between semi pairs, though the main roads through here carry hospital traffic and are not somewhere to unload. Garden routes carry their own hazards: a drain cover, a step up to a patio, wet decking, or a lawn that will not take a loaded trolley. With no room to turn, the old top gets cut up in the kitchen instead, which is dusty work and needs the room emptied first. It sets what the day actually looks like.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop splashbacks & upstands. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. Old tops out in the morning, new stone down and sealed the same afternoon. A day, not a project.

The catch with a galley is that both runs are seen end-on from the doorway, so any difference in overhang between the two reads immediately. Going from a 38mm laminate to 20mm or 30mm stone drops the surface, which shows against tiles, a window board and any freestanding appliance. Height change is checked before we cut. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

The returns into a breast recess are the tightest scribes in the room, and they are eased in rather than forced. We would rather find it at template than on the morning, which is why the templater looks behind the units. It is the usual surprise, and it is a known one. Unlock the side gate and clear the alley of bins, bikes and pots, and arrange a plumber for the sink and an electrician if the hob is hard-wired. An owner living in the house makes the decisions and lives with them, so the specification tends to go towards the material rather than towards the lowest total. If the carcasses are tired the honest answer is that stone will find that out, and it is better said before than after. Units kept, surface changed.