Worktop installation in Heath Park

Yes. Heath Park is on the patch, and the postcodes we work here are RM2, RM11. It is worked on our east London run, along with the rest of Havering. Unrestricted kerbside is straightforward as long as the space in front of the property is actually clear when the van arrives. The fitting slot is set around it, which is why we ask about it when the date is booked and not before we leave the yard. The day is built around that window. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

A detached house of this age has a drive, a side path and a back door, so access is rarely the constraint and the design can follow the room. The fitting itself is slower than the carry: original plaster on the party wall and around the old chimney breast is rarely square to the run, so back scribes get cut on site, and where a return wraps into a breast recess we template that shoulder tight and ease it in. The slow parts are slow for a reason. Window sills in stone are asked for on most jobs here, so we measure the reveal depth at template, the recesses in these houses vary house to house.

Ordinary suburban streets, generally with a crossover and space for one car on the front, but the roads are narrower than the Gidea Park side and a van on the kerb blocks a lane. Where the van stands level with the front of the house a piece gets handled twice instead of five times, and stone breaks on handling rather than on the road. We walk the route with a tape and protect it end to end before the first piece is lifted. It gets checked before the first piece is lifted.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop replacement and worktop splashbacks & upstands. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. One visit, with the sink and hob seated and sealed before we leave. One visit, done properly. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. The fitting day is scheduled to suit that rather than to suit the diary. The prep list is not optional.

Seating overhangs past roughly 300mm will not carry on the carcass alone, so flat steel bar or a plywood substrate has to be built into the units first. On the day that means dry-laying the whole layout first and only then pulling and bonding the joins. Dry-lay first, always. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Sill height gets settled with the template on site, because it is one of the few dimensions nobody has measured before we arrive. Rushing that is what leaves a gap you look at every morning for fifteen years. Dry-lay, mark, cut, then bond. Unlock and clear the side gate and back door, and move bins, planters and washing lines out of the alley run. The householder is normally on site at template, and that is the right time to settle sink position, tap centres and overhang rather than agree them by email. Floors and units are protected before anything comes through the door, communal or otherwise. Access for the whole slot, or a different day.