Worktop replacement in Hook

Yes. Hook is on the patch, and the postcodes we work here are KT9. It is worked on our south west London run, along with the rest of Kingston upon Thames. A front drive is the best thing that can happen to a fitting day, because the tail lift comes down within a few metres of the door and nothing is on a clock. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. Old tops out and new stone in, both through the same gap. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

An ex-council house is solidly built to a standard plan, with the kitchen at the rear and a back door next to it. Ex-council flats and maisonettes are built in dense concrete and blockwork, so anything that has to be fixed back, such as brackets under a peninsula or support for an end panel, goes in with proper anchors and an SDS rather than plasterboard fixings. Sound carcasses are the one condition. Ex-council houses here often have out-of-level solid floors, so the base units need shimming across the run before a stone top will sit without rocking.

Quiet estate roads off the Hook Rise corridor with driveways and garages, and enough width to turn a van; the main hold-up is the A3 junction traffic rather than anything on site. The side passage is the measurement that matters, because a piece has to be carried flat down it and then turned in at the back door, and the turn is always tighter than the passage. Worth remembering that the old tops have to come out the way the new ones come in, and a laminate run is easier to remove in one length than to carry in one. It sets what the day actually looks like.

It is one of the three we do most here, behind worktop installation. Same template visit, same workshop, same installers either way. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project.

The free end is what needs deciding early: square edge, mitred apron down the end, or a full waterfall to the floor, and a waterfall is cut in sequence off the same part of the slab. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Carcasses have to be sound first. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Level has to hold across the whole room rather than along one wall, or a floor that falls end to end shows as a step where two pieces meet. The old top has been hiding it, so the first honest look at it happens when the laminate comes off. The laminate has been covering it up. Sort a parking bay or permit near the entrance, confirm the lift is in service and get us the door codes, and tell us about any asbestos survey on the flat before we start stripping out. Where a landlord or housing provider is involved there is a specification to meet and a process to follow, and both are settled before a date is offered. A replacement keeps the units and changes the surface, which is the least disruptive way to do this in an occupied property. Units kept, surface changed.