Worktop replacement in Monks Orchard

Yes. Monks Orchard is on the patch, and the postcodes we work here are CR0, BR3. It is worked on our south London run, along with the rest of Croydon. Unrestricted kerbside is straightforward as long as the space in front of the property is actually clear when the van arrives. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. Old tops out and new stone in, both through the same gap. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The internal stair is usually a straight flight with a tight top landing, and it is the landing rather than the flight that is the limit. The plaster is bonded straight onto the concrete, so the bottom course of tiles tends to bring plaster with it when the old top comes off, leaving a rough band behind the upstand. Units kept, surface changed, one day. Parking courts on the newer schemes mean a 40-metre carry with a corner, so the pieces get sized for two people rather than four.

Cul-de-sacs and turning heads make loading straightforward, though several of the newer schemes have parking courts behind the houses and bollards that stop a van reaching the front door. The barrier, the entry code and the estate rules decide when a van can get near the door, and none of that is negotiable on the day. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. It sets what the day actually looks like.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop templating. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. Old tops out in the morning, new stone down and sealed the same afternoon. A day, not a project. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project.

Seating overhangs past roughly 300mm will not carry on the carcass alone, so flat steel bar or a plywood substrate has to be built into the units first. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. The units stay, the surface changes. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Boxing is rarely the same depth at worktop height as it is at floor level, so measuring it low down is the usual reason a top will not sit back. The old top has been hiding it, so the first honest look at it happens when the laminate comes off. It is the usual surprise, and it is a known one. Sort a parking bay or permit near the entrance, confirm the lift is in service and get us the door codes, and tell us about any asbestos survey on the flat before we start stripping out. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. If the carcasses are tired the honest answer is that stone will find that out, and it is better said before than after. Sound carcasses are the condition.