Worktop installation in St Luke's

Yes. St Luke's is on the patch, and the postcodes we work here are EC1V. It is worked on our north London run, along with the rest of Islington. Where the frontage is a clearway the unload happens away from the door and the carry gets longer, which is a crew and time question rather than a stone one. The fitting slot is set around it, which is why we ask about it when the date is booked and not before we leave the yard. It is why the arrival time is what it is. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The original kitchen was a small service room, so what is there now is a knock-through and the junction between the two floors is rarely level. The porter has to be booked, the goods lift protected with the block's own blankets or our own boards, and communal carpet and stair runners covered from the entrance to the flat door before a single piece moves. That is the shape of the day. Stone stairs and iron rails mean corner protection on every turn, since a chipped edge on the way up is the most common loss on these blocks.

Old Street and City Road are red routes, and the estates have courtyards with bollards and narrow arched entries built for handcarts rather than vans. The older blocks are walk-ups with stone stairs and iron balustrades that do not forgive a swung slab. Communal stairs get boarded and the handrail padded, and we walk the route with a tape before the first piece leaves the van. We walk the route with a tape and protect it end to end before the first piece is lifted. That is what the morning is planned around.

It is one of the three we do most here, behind worktop replacement. Same template visit, same workshop, same installers either way. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. One visit, with the sink and hob seated and sealed before we leave. The prep list is not optional. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. The fitting day is scheduled to suit that rather than to suit the diary. Sealed before we leave.

The catch with a galley is that both runs are seen end-on from the doorway, so any difference in overhang between the two reads immediately. Joins are pulled with suction clamps and finished flush, then colour-matched, which is the last thing done rather than the first. Dry-lay first, always. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Anything that has to stay accessible, a stopcock, a gas meter, a riser panel, is marked on the template so the stone is cut around it instead of over it. Rushing that is what leaves a gap you look at every morning for fifteen years. Dry-lay, mark, cut, then bond. Have the works booking confirmed with the managing agent or porter in advance, with the lift slot and any parking permit or bay suspension in place. Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. Floors and units are protected before anything comes through the door, communal or otherwise. Protection goes down first.