Splashbacks and upstands in Elephant and Castle

Yes. Elephant and Castle is on the patch, and the postcodes we work here are SE1, SE17. It is worked on our south east London run, along with the rest of Southwark. Where the frontage is a clearway the unload happens away from the door and the carry gets longer, which is a crew and time question rather than a stone one. Panels come off the van in one trip where possible, since a tall piece handled repeatedly is a piece asking to be chipped. Handling is where these pieces get damaged. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Low-rise blocks are three or four storeys with a single stair and no lift, so pieces go up on edge and the half-landing sets the maximum length. Dense concrete takes adhesive better than fixings, which actually suits a large bonded panel. The wall makes that decision, not the brochure. Old block kitchens are so tight that a 3m slab cannot be turned in the hall - measure the doorway swing before promising a single piece.

Major junction and gyratory with red routes on the approaches, so vans get pushed onto side streets; new blocks have booked lifts, old blocks have a single lift per core serving a lot of flats. The lift has to be booked and blanketed before anything moves, and that booking needs to cover the old tops coming out as well as the new stone going in. Splashback panels are lighter than a worktop and far more awkward, because a tall thin piece has to be carried on edge and cannot be tilted to clear a turn. It decides panel size before anything is cut.

It is one of the three we do most here, behind worktop replacement. Same template visit, same workshop, same installers either way. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. Ordered later from a different batch, the match is not reliable exactly where the pieces meet. Same batch, same run, same day. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. Socket and switch positions have to be final before templating, because a cut-out in the wrong place means a new piece. Siliconed to the worktop, never grouted.

The catch with a galley is that both runs are seen end-on from the doorway, so any difference in overhang between the two reads immediately. Long runs almost never take a single panel, so the joint positions want agreeing before anything is templated. The joint to the worktop is siliconed, never grouted. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Anything that has to stay accessible, a stopcock, a gas meter, a riser panel, is marked on the template so the stone is cut around it instead of over it. It is usually what pushes a job towards a 100mm upstand instead of a full-height panel, because an upstand rides what a panel exposes. An upstand rides what a panel exposes. Any surface trunking or conduit has to be rerouted or accepted and boxed before templating, because the stone cannot be scribed around a live conduit on site. Consent for the work sits with the freeholder or the managing body, and getting it in writing first avoids a crew arriving to a locked door. A 100mm upstand is the low-maintenance answer, and full-height stone is the one that has to be committed to early. Same slab run as the tops.