Worktop replacement in Elephant and Castle

Yes. Elephant and Castle is on the patch, and the postcodes we work here are SE1, SE17. It is worked on our south east London run, along with the rest of Southwark. The realistic answer on a main road is an early slot, a spotter on the van and pieces staged in one movement rather than several trips. We stage the strip-out so the old tops leave in one trip rather than trickling out across the afternoon. The waste run is planned, not improvised. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

There is nearly always a boxed service duct or a stopcock cupboard in one corner, and it eats into the usable depth of the run. Plaster bonded straight onto concrete comes away with the bottom course of tiles, leaving a band behind the upstand. What is under the old top is the real question. Old block kitchens are so tight that a 3m slab cannot be turned in the hall - measure the doorway swing before promising a single piece.

Major junction and gyratory with red routes on the approaches, so vans get pushed onto side streets; new blocks have booked lifts, old blocks have a single lift per core serving a lot of flats. Where the lift will not take the longest run we design a join in rather than gamble, because a piece that will not go up has to go back on the van. With no room to turn, the old top gets cut up in the kitchen instead, which is dusty work and needs the room emptied first. It sets what the day actually looks like.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop splashbacks & upstands. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project.

Two parallel runs with a walkway between them is the most efficient shape there is on a slab, because both pieces nest as straight lengths with almost no waste. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. The units stay, the surface changes. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

A boxed soil stack or service riser in the corner of a run eats into the worktop depth and has to be scribed around rather than cut square. We would rather find it at template than on the morning, which is why the templater looks behind the units. The laminate has been covering it up. Sort a parking bay or permit near the entrance, confirm the lift is in service and get us the door codes, and tell us about any asbestos survey on the flat before we start stripping out. Consent for the work sits with the freeholder or the managing body, and getting it in writing first avoids a crew arriving to a locked door. A replacement keeps the units and changes the surface, which is the least disruptive way to do this in an occupied property. Sound carcasses are the condition.