Splashbacks and upstands in Gloucester Road

Yes. Gloucester Road is on the patch, and the postcodes we work here are SW7. It is worked on our west London run, along with the rest of Kensington and Chelsea. On a street with no restrictions the constraint is other residents rather than a warden, so it is worth putting a cone or a car out early. Panels come off the van in one trip where possible, since a tall piece handled repeatedly is a piece asking to be chipped. Handling is where these pieces get damaged. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

External walls are thick and the run under the window sits in a deep reveal that has to be templated rather than assumed square. Each return needs its own piece with a mitred or butted external corner, and those pieces should come off the same slab so the movement lines up across the corner. The wall makes that decision, not the brochure. Old service lifts are the hard limit on this street - if the car will not take it, the joint gets designed around the lift, not around the kitchen.

Blocks here have a front porter's desk and a separate tradesman's entrance round the side, and materials go in the service lift only, with protective blankets on the walls. The lifts are old, often around 1000mm by 1300mm internally with a low car ceiling, which caps a stood-on-edge slab at roughly 2.2-2.4m unless the stairs are used instead. The lift has to be booked and blanketed before anything moves, and that booking needs to cover the old tops coming out as well as the new stone going in. Where the route is tight we break a long splashback at a natural vertical joint instead of forcing one panel through. That is agreed at template, not on fitting day.

Not particularly, and it would be easy to pretend otherwise. What the research on this patch actually lists is worktop replacement, worktop templating and worktop installation. That is a statement about the local housing rather than about the work. It is quoted, cut and fitted exactly the same way here as anywhere else on the patch. Quartz suits let property well: no sealing, no annual maintenance, and nothing an incoming tenant has to be told to look after. Socket and switch positions have to be final before templating, because a cut-out in the wrong place means a new piece. Sockets final before template. A worktop replacement between tenancies is a single-day job by design, because the flat is not earning while it is empty. Splashbacks and upstands are cut from the same slab run at the same time, which is the only way the batch actually matches. Siliconed to the worktop, never grouted.

Two runs meeting at an internal corner is the most common shape we fit, and the corner is where the decisions are. Upstands follow the run exactly, so every internal and external corner is a separate mitred or butted piece. Joint placement is a decision, not an accident. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Anything that has to stay accessible, a stopcock, a gas meter, a riser panel, is marked on the template so the stone is cut around it instead of over it. A tall panel that fits at the worktop will stand off the wall at the top unless the wall is dubbed out or the panel is scribed. Make the wall good first, or accept the detail. The riser boxing must be finished in its final form and any access panel positions agreed before the template, since the stone is set out around them. A street with houses in single occupation next to the same houses cut into flats produces two completely different jobs from the same elevation. Full-height panels need the wall made good first, which is another trade and another timescale. Same slab run as the tops.