Worktop replacement in Ladywell

Yes. Ladywell is on the patch, and the postcodes we work here are SE13, SE4. It is worked on our south east London run, along with the rest of Lewisham. Where the van can pull up level with the gate the pieces are handled the fewest times, which is what actually protects them. Waste is the part people forget: the old laminate or tired granite has to be walked back to the van and it does not get lighter. The waste run is planned, not improvised. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The bay at the front and the back addition at the rear were built to different standards, and the kitchen is nearly always in the weaker of the two. Lath-and-plaster and bowed brickwork mean we template for scribes rather than straight cuts, and each piece is offered up and eased in rather than dropped straight down. Units kept, surface changed, one day. First-floor flat kitchens over a back addition mean a stair carry and usually a piece that has to be turned on the half-landing.

Narrow streets parked on both sides and a level crossing that periodically closes the route through; most flats are walk-ups with a shared front door and a straight but narrow stair. Weight tells on a staircase more than anywhere else, because there is nowhere to set a piece down mid-flight and no way to change your grip once it is moving. Worth remembering that the old tops have to come out the way the new ones come in, and a laminate run is easier to remove in one length than to carry in one. The strip-out is planned around it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop templating and worktop fabrication. Conversions put kitchens where the services could be made to reach rather than where they belong, so runs are short and interrupted. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. In a converted house the flat entrance and the internal doorway are usually tighter than the communal stairs, and that is easy to overlook. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project.

The catch with a galley is that both runs are seen end-on from the doorway, so any difference in overhang between the two reads immediately. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Carcasses have to be sound first. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Sill height gets settled with the template on site, because it is one of the few dimensions nobody has measured before we arrive. The old top has been hiding it, so the first honest look at it happens when the laminate comes off. It is the usual surprise, and it is a known one. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. A replacement keeps the units and changes the surface, which is the least disruptive way to do this in an occupied property. Units kept, surface changed.