Worktop replacement in Spring Grove

Yes. Spring Grove is on the patch, and the postcodes we work here are TW7. It is worked on our west London run, along with the rest of Hounslow. Gravel and block paving both look like hard standing and neither takes a loaded trolley, so the run from tail lift to door gets boarded. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. Old tops out and new stone in, both through the same gap. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

These kitchens are big rooms with long perimeter runs and an island, so level has to hold across the whole floor rather than along one wall. These are the multi-piece jobs: long runs, a large island and often a range cooker that cannot be moved, so the stone is templated in several pieces and how the vein runs across the joins matters. Sound carcasses are the one condition. Everything goes up a dog-leg staircase, so keep sections under 2m and walk the turn with a tape before you commit a cut.

Some villas keep an in-and-out drive, but the conversions share a front door, a hall and a Victorian staircase with a half-landing turn that every piece has to negotiate. Weight tells on a staircase more than anywhere else, because there is nowhere to set a piece down mid-flight and no way to change your grip once it is moving. With no room to turn, the old top gets cut up in the kitchen instead, which is dusty work and needs the room emptied first. It sets what the day actually looks like.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop templating and worktop installation. Quartz suits let property well: no sealing, no annual maintenance, and nothing an incoming tenant has to be told to look after. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project. Where kitchens turn over between tenancies the priority is a surface that survives a decade of being treated as a chopping board. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Height change is checked before we cut. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

The returns into a breast recess are the tightest scribes in the room, and they are eased in rather than forced. We would rather find it at template than on the morning, which is why the templater looks behind the units. The laminate has been covering it up. Have a fitter or joiner fix and level the island units beforehand, and get the sink, taps, hob and any range on site before templating so we cut to the actual appliances. Access in a tenanted flat depends on the tenant, so the template and fitting dates are agreed with whoever actually holds the keys. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Sound carcasses are the condition.