Worktop replacement in Waterloo

Yes. Waterloo is on the patch, and the postcodes we work here are SE1. It is worked on our south London run, along with the rest of Lambeth. A red route means no stopping, and no stopping means exactly that, so the stone comes in from a side street or from a bay behind the property. Waste is the part people forget: the old laminate or tired granite has to be walked back to the van and it does not get lighter. The waste run is planned, not improvised. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Cottage terraces have no hall to speak of and the front door opens almost straight into the room, which makes the carry easier and the protection harder. Lath-and-plaster and bowed brickwork mean we template for scribes rather than straight cuts, and each piece is offered up and eased in rather than dropped straight down. Units kept, surface changed, one day. In the listed cottages you cannot chase walls or fix through original fabric, so upstands get bonded rather than mechanically fixed and the tolerances have to be right first time.

This is the hardest access area in the borough, congestion charge, red routes on almost every approach, no residents' bays available to trades and constant pedestrian traffic. Everything is booked, early and short. A narrow entrance hall with a turn into the back of the house caps the longest piece we can physically get in, whatever the run itself measures. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. That is agreed before a plumber is booked.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop splashbacks & upstands and worktop templating. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. Old tops out in the morning, new stone down and sealed the same afternoon. A day, not a project.

The catch with a galley is that both runs are seen end-on from the doorway, so any difference in overhang between the two reads immediately. Going from a 38mm laminate to 20mm or 30mm stone drops the surface, which shows against tiles, a window board and any freestanding appliance. The units stay, the surface changes. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

The stone carries the scribe because the wall cannot be persuaded, so back edges are cut oversize and eased in rather than dropped straight down. This is the commonest reason a replacement turns out to need more than a straight swap. The laminate has been covering it up. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. Where a landlord or housing provider is involved there is a specification to meet and a process to follow, and both are settled before a date is offered. If the carcasses are tired the honest answer is that stone will find that out, and it is better said before than after. Sound carcasses are the condition.