Splashbacks and upstands in Harold Wood

Yes. Harold Wood is on the patch, and the postcodes we work here are RM3. It is worked on our east London run, along with the rest of Havering. Off-street parking means the van stays put all day, so tools, packers and the offcut we would rather have than not are all within reach. Splashbacks are normally the last thing off, so a short parking window is exactly when they get rushed. Handling is where these pieces get damaged. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

These kitchens have been retiled at least twice, and stripping the tiles takes the bottom band of plaster with them because the old laminate ran underneath rather than up to them. That leaves a ragged band right where the upstand has to sit, which is fine for a 100mm upstand that covers it, but a full-height splashback needs the wall made good first or it will rock on the high spots. The wall makes that decision, not the brochure. New-build carcasses on the modern estates are often lightweight and not designed for stone, so we brace and level them before loading a 20mm slab onto them.

Older streets have drives and dropped kerbs; the new development has narrow shared-surface roads, allocated bays and parking enforcement, so we book a slot rather than assume a space. Even an easy kerbside carry wants the pavement clear at the tail lift, because a three-metre piece on edge has a swing radius nobody expects until it is swinging. Splashback panels are lighter than a worktop and far more awkward, because a tall thin piece has to be carried on edge and cannot be tilted to clear a turn. Joint positions follow from that.

Not particularly, and it would be easy to pretend otherwise. What the research on this patch actually lists is worktop replacement, worktop installation and worktop templating. That is a statement about the local housing rather than about the work. It is quoted, cut and fitted exactly the same way here as anywhere else on the patch. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. Socket and switch positions have to be final before templating, because a cut-out in the wrong place means a new piece. Sockets final before template. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. Splashbacks and upstands are cut from the same slab run at the same time, which is the only way the batch actually matches. Siliconed to the worktop, never grouted.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. Upstands follow the run exactly, so every internal and external corner is a separate mitred or butted piece. The joint to the worktop is siliconed, never grouted. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a breast interrupts a long wall the join can often go there, so it reads as a natural break rather than a line in the middle of a worktop. It is usually what pushes a job towards a 100mm upstand instead of a full-height panel, because an upstand rides what a panel exposes. Make the wall good first, or accept the detail. The old tiling must be off and the wall made good and dry before templating, not on fitting day. Where someone is living in the house through the work, the strip-out and the fit are planned so the kitchen is out of use for a day and not a week. Full-height panels need the wall made good first, which is another trade and another timescale. Decided before fabrication, not after.