Worktop replacement in Richmond Hill

Yes. Richmond Hill is on the patch, and the postcodes we work here are TW10. It is worked on our south west London run, along with the rest of Richmond upon Thames. A front drive is the best thing that can happen to a fitting day, because the tail lift comes down within a few metres of the door and nothing is on a clock. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Walls are thick, lime-plastered and built in a soft brick, so they take a scribe well and take a fixing badly. What the old top has been hiding is usually a floor that settled towards the back and units that were never fixed back to the wall. Units kept, surface changed, one day. Listed status rules out cutting back a wall to make a run fit, so the top is templated to the building as found, bows and all.

The hill is steep with double yellows on most of the frontage, listed railings that cannot be removed, and a narrow area stair down to the basement door - so slabs go down on edge with a man below and a man above. A walk-up with winders at every half-landing means the piece is rested and re-gripped on the way, so the crew size goes up before the piece size comes down. Worth remembering that the old tops have to come out the way the new ones come in, and a laminate run is easier to remove in one length than to carry in one. The strip-out is planned around it.

It is one of the three we do most here, behind worktop templating. Same template visit, same workshop, same installers either way. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. Old tops out in the morning, new stone down and sealed the same afternoon. A day, not a project.

Galley runs are usually short enough to come out of a single slab, so the material band you choose does more to the total than the room shape does. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Carcasses have to be sound first. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a breast interrupts a long wall the join can often go there, so it reads as a natural break rather than a line in the middle of a worktop. The old top has been hiding it, so the first honest look at it happens when the laminate comes off. Found at template, not on fit day. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. If the carcasses are tired the honest answer is that stone will find that out, and it is better said before than after. Units kept, surface changed.