Splashbacks and upstands in Shortlands

Yes. Shortlands is on the patch, and the postcodes we work here are BR2. It is worked on our south east London run, along with the rest of Bromley. On a street with no restrictions the constraint is other residents rather than a warden, so it is worth putting a cone or a car out early. Splashbacks are normally the last thing off, so a short parking window is exactly when they get rushed. Handling is where these pieces get damaged. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The addition wall is half a brick thick in places and has usually had a damp course injected and been re-plastered, which leaves it neither flat nor consistent. Where a client wants a full-height piece behind the hob, it usually sits in the old chimney recess, and that recess is rarely square top to bottom or side to side, so it has to be templated as a trapezium rather than a rectangle. Cut from the same slab run as the tops. Where a slab has to be walked down a set of steep front steps we bring extra hands rather than trolley it, because a drop on a stone tread here is a broken piece every time.

The roads are hilly and narrow with parking on both sides, and several streets drop steeply from the road to the front door, so the carry is often downhill on wet steps rather than a flat approach. Everything comes through the front door and down the hall, so the tightest point on the route is usually the newel post at the foot of the stairs. Where the route is tight we break a long splashback at a natural vertical joint instead of forcing one panel through. It decides panel size before anything is cut.

It is one of the three we do most here, behind worktop installation. Same template visit, same workshop, same installers either way. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. Ordered later from a different batch, the match is not reliable exactly where the pieces meet. Sockets final before template. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. Socket and switch positions have to be final before templating, because a cut-out in the wrong place means a new piece. Siliconed to the worktop, never grouted.

An island is a single visible piece with four finished edges and no wall to hide against, so it is the piece the whole kitchen is judged on. Long runs almost never take a single panel, so the joint positions want agreeing before anything is templated. The joint to the worktop is siliconed, never grouted. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a run finishes into a reveal, the depth of that reveal is taken at worktop height and nowhere else. A tall panel that fits at the worktop will stand off the wall at the top unless the wall is dubbed out or the panel is scribed. Make the wall good first, or accept the detail. The chimney breast recess must be replastered and fully dry, and the hob and extractor positions fixed, before anyone templates a full-height piece into it. A street with houses in single occupation next to the same houses cut into flats produces two completely different jobs from the same elevation. A 100mm upstand is the low-maintenance answer, and full-height stone is the one that has to be committed to early. Decided before fabrication, not after.