Kitchen worktops in South Acton

Yes. Predominantly new-build apartment kitchens in the regeneration blocks: straight runs of 2.4m to 3.2m, integrated appliances throughout, and leaseholders upgrading the developer-fitted tops. Where the van can pull up level with the gate the pieces are handled the fewest times, which is what actually protects them. The fitting slot is set around it, which is why we ask about it when the date is booked and not before we leave the yard. It is why the arrival time is what it is.

1960s-1970s estate block, phased regeneration new-build and Victorian terrace fringe. Walls are dense in-situ concrete or blockwork with a thin skim, which will not be chased back and will not take a plasterboard fixing. The rear kitchen wall in ex-council flats and maisonettes is commonly dense in-situ concrete or blockwork with a thin skim, which means mechanical fixings are hard work and the splashback is held on adhesive rather than screwed. Decided before fabrication starts.

A large estate under phased construction, so hoardings, site traffic and changing road layouts. Blocks have goods lifts, but access is arranged through the managing agent rather than the resident. A car that takes 2.4m on the diagonal will not take a three-metre worktop however it is stood, and there is no trimming it on the landing. Splashback panels are lighter than a worktop and far more awkward, because a tall thin piece has to be carried on edge and cannot be tilted to clear a turn. It decides panel size before anything is cut.

Worktop replacement, worktop installation and worktop splashbacks & upstands, in that order. Handover-spec kitchens are square, plumb and predictable, which means the join count is honest and driven by run length rather than by the building. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. The road layout changes as the phases move, so confirm the current access route in the week of the fit rather than relying on the survey visit.

Two parallel runs with a walkway between them is the most efficient shape there is on a slab, because both pieces nest as straight lengths with almost no waste. The same shape decides where splashback pieces break, and a joint in a corner reads as a detail while one in a clear run reads as a mistake. Corners get their own pieces. Boxing is rarely the same depth at worktop height as it is at floor level, so measuring it low down is the usual reason a top will not sit back. On the day it means dry-laying, marking, and cutting the scribe on site before anything is bonded. Dry-lay, mark, cut, then bond. Material runs from £110 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines rather than rolled into one figure.

Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. If the carcasses are tired the honest answer is that stone will find that out, and it is better said before than after. Sound carcasses are the condition. Tell us the building when you book and the lift, the stair turn and any freeholder notice get built into the day rather than found on it.