Worktop installation in Telegraph Hill

Yes. Telegraph Hill is on the patch, and the postcodes we work here are SE14. It is worked on our south east London run, along with the rest of Lewisham. Gravel and block paving both look like hard standing and neither takes a loaded trolley, so the run from tail lift to door gets boarded. The fitting slot is set around it, which is why we ask about it when the date is booked and not before we leave the yard. It is why the arrival time is what it is. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

A range sitting in a chimney recess is common, and the flanking pieces are cut with the manufacturer clearance built into the template. Access through the property is usually the simplest of any archetype, with wide doors and generous rooms, so we can often carry a full-length piece straight in without a planned join. That is the shape of the day. A dozen steps up from the pavement then a stair inside is the normal profile here, anything over 2.5m needs three people or a joint.

Some of the steepest streets in the borough, with houses set high above the pavement behind long flights of steps and railings; conservation-area frontages mean no dropped kerbs and permit-only parking. Communal stairs get boarded and the handrail padded, and we walk the route with a tape before the first piece leaves the van. Finding it out on the morning costs the whole slot, because there is no second route to fall back on. That is what the morning is planned around.

Not particularly, and it would be easy to pretend otherwise. What the research on this patch actually lists is worktop templating, worktop fabrication and worktop replacement. That is a statement about the local housing rather than about the work. It is quoted, cut and fitted exactly the same way here as anywhere else on the patch. A kitchen carved out of a larger room sits under whatever the original plan left behind, so the run frequently ends at a blocked doorway or a boxed-in service. The fitting day is scheduled to suit that rather than to suit the diary. One visit, done properly. Conversions put kitchens where the services could be made to reach rather than where they belong, so runs are short and interrupted. Where the window is fixed there is no second day to fall back on, so the prep list matters more than usual. The prep list is not optional.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. On the day that means dry-laying the whole layout first and only then pulling and bonding the joins. The join is the last thing finished. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Floors settle, and once base units are packed and levelled properly the stone sits true while everything else in the room admits it is not. Rushing that is what leaves a gap you look at every morning for fifteen years. Eased in, never forced. Give us the hardest, shortest approach to the door you can, clear of parked cars, and warn us of any soft ground, steps or gravel on the route. An owner living in the house makes the decisions and lives with them, so the specification tends to go towards the material rather than towards the lowest total. Floors and units are protected before anything comes through the door, communal or otherwise. Access for the whole slot, or a different day.