Worktop design and quotation in West Dulwich

Yes. West Dulwich is on the patch, and the postcodes we work here are SE21. It is worked on our south east London run, along with the rest of Southwark. A drive that shelves towards the house needs the van chocked and the trolley controlled, since a loaded A-frame gathers speed quickly on a slope. It sits in the fitting line as time on site rather than as anything to do with the stone. It is one line among the others, and it is honest. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Edwardian terraces are wider and taller than the Victorian houses next to them, so the kitchen usually takes a full-width rear room rather than a narrow outrigger. The second thing is the carry route: front door, narrow hall, a turn at the stairs and often a step down into the extension, which can mean a piece that would template in one length has to be split to physically get into the room. Priced from the building, not from a rate card. Full-width extensions mean long unsupported spans at the island end, so the substructure normally needs adding to before a 20mm slab is laid.

Quieter roads with driveways and off-street parking, mature front hedges and low walls, and side passages that are usually just wide enough for a trolley if the gate comes off; a few roads run steeply which affects trolley control. The side passage is the measurement that matters, because a piece has to be carried flat down it and then turned in at the back door, and the turn is always tighter than the passage. We price the carry from what you tell us about the route, so photographs of the approach are worth more to us than a floor plan. It appears as its own line rather than buried in a rate.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop templating and worktop installation. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. Comparing quotes only works when they itemise the same things, and this is where the differences usually hide. Itemised, so it can be compared honestly. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. Everything is itemised: material, template, fabrication, fitting, each cut-out and each metre of upstand. Material is the slab only, and it says so.

If the island is a few hundred millimetres longer than the usable length of a slab, a second slab gets bought to gain that overhang, and the whole slab is paid for rather than the part used. Slab yield is worked out at quote stage, so if the layout forces a second slab you hear it before you commit rather than after. Shape first, area second. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a run finishes into a reveal, the depth of that reveal is taken at worktop height and nowhere else. This is the item most often left out of a cheaper quote, and it comes back as a variation once the templater has been. Priced as fabrication, not as area. Send us the run lengths, plus photos taken walking from the pavement through the hall to the kitchen so we can see the door widths and the stair turn. Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. The quote is written so it can be read by whoever is paying rather than only by whoever is standing in the kitchen. Every line has a reason next to it.