Worktop design and quotation in Whitechapel

Yes. Whitechapel is on the patch, and the postcodes we work here are E1. It is worked on our east London run, along with the rest of Tower Hamlets. Underground loading has a height restriction, and a van with an A-frame on it is taller than the driver remembers. It sits in the fitting line as time on site rather than as anything to do with the stone. You are told before you commit to a date. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Concrete panel walls bow noticeably over the length of a run, so the template picks up the real line and the back edge is cut to follow it. Kitchens in this stock are usually compact and reasonably square, so total area is modest, but the fixed lines do not shrink with it. Priced from the building, not from a rate card. It is two different trades on one postcode: hand-carried small pieces into old estate kitchens, and booked service lifts and island slabs in the new towers.

The main road is a red route with a street market along it for most of the week, so unloading is via side turnings and a longer carry. New residential towers require a booked loading bay slot, a lift protection booking with concierge, and often a delivery window outside peak hours. Where the lift will not take the longest run we design a join in rather than gamble, because a piece that will not go up has to go back on the van. An access-driven join is priced like any other join, and people are always surprised to see one on a dead straight run. You see that figure before we template, not after.

Not particularly, and it would be easy to pretend otherwise. What the research on this patch actually lists is worktop installation, worktop replacement and worktop splashbacks & upstands. That is a statement about the local housing rather than about the work. It is quoted, cut and fitted exactly the same way here as anywhere else on the patch. Housings and integrated appliances are set out for a 38mm laminate top, so dropping to 20mm or 30mm stone changes the clearances and needs checking before anything is cut. Everything is itemised: material, template, fabrication, fitting, each cut-out and each metre of upstand. Itemised, so it can be compared honestly. Handover-spec kitchens are square, plumb and predictable, which means the join count is honest and driven by run length rather than by the building. That changes what the quote should be compared against, because the shape of the job is not the same as a single family kitchen. Material is the slab only, and it says so.

An island is a single visible piece with four finished edges and no wall to hide against, so it is the piece the whole kitchen is judged on. Each run is priced on its own line against the supply rate, with the join count and the reason for each join stated. The join count is stated with its reason. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Boxing is rarely the same depth at worktop height as it is at floor level, so measuring it low down is the usual reason a top will not sit back. It is fabrication time rather than material, so it appears on the fabrication line and not in the square metre figure. Better on the quote than in a variation. Send the run lengths plus a photo of every corner of the kitchen so we can spot boxed ducts, and tell us whether the sink is staying in the same position. Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. Nothing is payable until we template, so a quote can sit while consents and decisions catch up. Written to be read by whoever is paying.