Splashbacks and upstands in Royal Albert Wharf

Yes. Royal Albert Wharf is on the patch, and the postcodes we work here are E16. It is worked on our east London run, along with the rest of Newham. Where the van can pull up level with the gate the pieces are handled the fewest times, which is what actually protects them. Upstands travel in a crate and can wait on the van, which gives some flexibility a full-height panel does not. One trip is always better than three. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

These buildings have firm rules about what can be propped open, left in a lobby or carried through the residents entrance. The plasterboard is genuinely flat here, so a full-height splashback sits well and a slim upstand looks almost redundant, but the sockets are the problem, because they are set out to the developer's original kitchen and often land at odd heights or right on a joint line. Cut from the same slab run as the tops. Shared lifts across multiple cores make this a slow building to work in, so allow a longer window than the fit itself needs.

The development sits at the end of a long approach past the dock with limited through-traffic, so allow travel time but expect a clear road at the end of it. Service access is through a courtyard with bollards and a small number of shared lifts serving several cores, which means a booking and often a wait. A car that takes 2.4m on the diagonal will not take a three-metre worktop however it is stood, and there is no trimming it on the landing. It is usually the full-height panels rather than the tops that will not make the turn, and that only shows up when they arrive. Joint positions follow from that.

It is one of the three we do most here, behind worktop replacement. Same template visit, same workshop, same installers either way. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. Socket and switch positions have to be final before templating, because a cut-out in the wrong place means a new piece. Sockets final before template. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. Splashbacks and upstands are cut from the same slab run at the same time, which is the only way the batch actually matches. Siliconed to the worktop, never grouted.

A peninsula is an island with one end tied to a run, which means the join between them has to be planned rather than allowed to happen. Upstands follow the run exactly, so every internal and external corner is a separate mitred or butted piece. Joint placement is a decision, not an accident. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Dot-and-dab plasterboard sounds solid and is hollow behind, so anything fixed through it has to hit a dab or a batten rather than a void. A tall panel that fits at the worktop will stand off the wall at the top unless the wall is dubbed out or the panel is scribed. An upstand rides what a panel exposes. Any socket you intend to move must be moved and re-plastered before templating, because a cut-out in the wrong place means a new piece of stone. The same building type can arrive as a careful one-off kitchen or as a fast turnaround, and the honest answer is that they are priced differently. Full-height panels need the wall made good first, which is another trade and another timescale. The wall has to be ready.