Worktop installation in Canary Wharf

Yes. Canary Wharf is on the patch, and the postcodes we work here are E14. It is run from the Essex side, covering Essex & East London. Where the bay sits some distance from the core, the carry across the car park is the longest leg of the day and gets boarded and lit. We aim for the first slot of the day where parking is tight, because that is when the street is emptiest. We would rather ask than guess. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

A tower block runs one or two lifts for many floors, so a lift out of service postpones a job rather than making it harder. Deck access or a single narrow staircase with tight half-landings means long pieces get walked up on edge, and the landing turn is checked before we commit. Walked, measured, protected, then lifted. The paperwork and the goods lift booking take longer than the fit, and a missed slot means the slab goes back on the van.

This is a privately managed estate: vehicles need a permit, deliveries go through designated basement loading docks with height restrictions around 2m, and security clearance plus insurance documents are checked at the gate. Goods lifts are booked in advance by the building manager in fixed slots, and residential floors are reached only after a long basement corridor trolley run. The lift has to be booked and blanketed before anything moves, and that booking needs to cover the old tops coming out as well as the new stone going in. The fitting day is planned backwards from that point, before anything comes off the van. It gets checked before the first piece is lifted. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop design & quotation and worktop fabrication. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. One visit, with the sink and hob seated and sealed before we leave. Sealed before we leave. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. One visit, with the sink and hob seated and sealed before we leave. One visit, done properly.

Seating overhangs past roughly 300mm will not carry on the carcass alone, so flat steel bar or a plywood substrate has to be built into the units first. Joins are pulled with suction clamps and finished flush, then colour-matched, which is the last thing done rather than the first. Dry-lay first, always. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Walls that bow along their length are the normal condition rather than the exception, and a straight-cut back edge will show a shadow gap at one end and touch at the other. The back edge is eased in progressively rather than offered up once and forced. It is the slow part of the day and it should be. Reserve a space as close to the block entrance as possible and clear the landing and stairs of prams, bikes and stored items. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. A half-day of access is not a fitting day, and it is better to say so at booking than to find out at eleven. One visit, our own installers.