Worktop installation in Richmond Hill

Yes. Richmond Hill is on the patch, and the postcodes we work here are TW10. It is run from the New Malden side, covering South West London & Surrey. A front drive is the best thing that can happen to a fitting day, because the tail lift comes down within a few metres of the door and nothing is on a clock. The fitting slot is set around it, which is why we ask about it when the date is booked and not before we leave the yard. We would rather ask than guess. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Listing and conservation conditions apply to a good number of these, which constrains what can be altered around the kitchen rather than what goes on top of the units. We measure the front door, the hall width and the turn into the kitchen before anything comes off the van, because a 3m piece has to swing through that corner on edge and stone does not bend to help you. That is the shape of the day. Listed status rules out cutting back a wall to make a run fit, so the top is templated to the building as found, bows and all.

The hill is steep with double yellows on most of the frontage, listed railings that cannot be removed, and a narrow area stair down to the basement door - so slabs go down on edge with a man below and a man above. A walk-up with winders at every half-landing means the piece is rested and re-gripped on the way, so the crew size goes up before the piece size comes down. The fitting day is planned backwards from that point, before anything comes off the van. That is what the morning is planned around. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

It is one of the three we do most here, behind worktop templating. Same template visit, same workshop, same installers either way. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The fitting day is scheduled to suit that rather than to suit the diary. One visit, done properly. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. One visit, with the sink and hob seated and sealed before we leave. One visit, done properly.

The catch with a galley is that both runs are seen end-on from the doorway, so any difference in overhang between the two reads immediately. On the day that means dry-laying the whole layout first and only then pulling and bonding the joins. Nothing is bonded until the whole run sits flat. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

A chimney breast left in place splits a wall into two alcoves, and the two are rarely the same width and rarely parallel to each other. Rushing that is what leaves a gap you look at every morning for fifteen years. It is the slow part of the day and it should be. Clear the full hall and stairs route of furniture, bikes, coats and stair-gates, and keep the front door propped and unobstructed for the carry. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. The fitting day is arranged with whoever can actually give us access for the whole slot. Access for the whole slot, or a different day.