Worktop installation in Surrey Quays

Yes. Surrey Quays is on the patch, and the postcodes we work here are SE16. It is run from the New Malden side, covering South West London & Surrey. A drive that shelves towards the house needs the van chocked and the trolley controlled, since a loaded A-frame gathers speed quickly on a slope. The fitting slot is set around it, which is why we ask about it when the date is booked and not before we leave the yard. We would rather ask than guess. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Access is a question about the plot rather than the house: a narrow frontage between older buildings with nowhere obvious to stand a van. If the diagonal is short we either split the run with a planned join or, on lower floors, carry up the stairwell, which needs the half-landing turn checking as well. The slow parts are slow for a reason. These kitchens were built to a budget with 600mm carcasses that have sagged, so the units usually need packing and levelling before a stone top goes anywhere near them.

Estate roads loop and dead-end around the water, so satnav puts you on the wrong side of a dock; most houses have an allocated bay or an integral garage forecourt within carrying distance of the door. Where the parking court sits behind the block the carry crosses open ground and gets boarded, because loaded trolleys and block paving do not agree. The fitting day is planned backwards from that point, before anything comes off the van. It gets checked before the first piece is lifted. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

It is one of the three we do most here, behind worktop replacement. Same template visit, same workshop, same installers either way. Developer-fitted kitchens come with thin cam-lock carcasses, which are fine under laminate and want bracing before stone goes on them. Where the window is fixed there is no second day to fall back on, so the prep list matters more than usual. Sealed before we leave. Handover-spec kitchens are square, plumb and predictable, which means the join count is honest and driven by run length rather than by the building. The fitting day is scheduled to suit that rather than to suit the diary. The prep list is not optional.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. A layout that has been packed and levelled run by run instead of to one datum shows as a step where two pieces meet. The join is the last thing finished. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Dot-and-dab plasterboard sounds solid and is hollow behind, so anything fixed through it has to hit a dab or a batten rather than a void. On the day it means dry-laying, marking, and cutting the scribe on site before anything is bonded. Eased in, never forced. Book the service lift and loading bay with the building manager for the whole fitting window, and have the fob or key for lift override ready. The same building type can arrive as a careful one-off kitchen or as a fast turnaround, and the honest answer is that they are priced differently. The fitting day is arranged with whoever can actually give us access for the whole slot. Protection goes down first.