Worktop installation in Eltham

Yes. Eltham is on the patch, and the postcodes we work here are SE9. It is run from the New Malden side, covering South West London & Surrey. A drive that shelves towards the house needs the van chocked and the trolley controlled, since a loaded A-frame gathers speed quickly on a slope. A van that has to move mid-fit costs the best part of an hour and takes a man off the tools to do it. We would rather ask than guess. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The back addition is a narrow two-storey outrigger with a single external wall, and the kitchen galley runs the length of it. We measure the front door, the hall width and the turn into the kitchen before anything comes off the van, because a 3m piece has to swing through that corner on edge and stone does not bend to help you. Walked, measured, protected, then lifted. The classic Eltham job is templating a new extension where the old back wall has come out — get the steel-supported opening measured properly, it is rarely square to the new build.

Suburban streets with front drives and dropped kerbs on most roads, so the van usually gets within a few metres of the door; the stretches around the High Street and the station are the exception. The van gets close to the door and the stone comes off the tail lift onto a trolley, which is about the shortest carry we ever get. We walk the route with a tape and protect it end to end before the first piece is lifted. It gets checked before the first piece is lifted. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop design & quotation and worktop templating. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. Where the window is fixed there is no second day to fall back on, so the prep list matters more than usual. One visit, done properly. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. The fitting day is scheduled to suit that rather than to suit the diary. The prep list is not optional.

On a heavily veined stone the island and the run behind it are nested off the same area of slab so the movement relates across the room. A layout that has been packed and levelled run by run instead of to one datum shows as a step where two pieces meet. Dry-lay first, always. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

An intruding steel column, a brick pier or a downstand breaks a run that would otherwise have been one clean piece. The back edge is eased in progressively rather than offered up once and forced. It is the slow part of the day and it should be. Clear the full hall and stairs route of furniture, bikes, coats and stair-gates, and keep the front door propped and unobstructed for the carry. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. A half-day of access is not a fitting day, and it is better to say so at booking than to find out at eleven. One visit, our own installers.