Worktop replacement in Bromley Common

Yes. Bromley Common is on the patch, and the postcodes we work here are BR2. It is run from the New Malden side, covering South West London & Surrey. Gravel and block paving both look like hard standing and neither takes a loaded trolley, so the run from tail lift to door gets boarded. We stage the strip-out so the old tops leave in one trip rather than trickling out across the afternoon. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

There is usually a shared rear alley, and whether the gate onto it is unlocked decides whether long pieces come in from the back. The junction between the old floor and the extension floor is where a run crossing it needs packing before stone goes on. What is under the old top is the real question. Boiler pipework and a back door swing eat into the run here, so the template has to work around fixed services rather than the other way round.

Front gardens converted to hardstanding on the private roads make it easy, but the ex-local-authority terraces have shared paths and no vehicle access to the rear, so it is a front-door carry through a narrow hall. Door width, hall width and the diagonal at the turn are three separate measurements, and it is the diagonal that catches people out. Worth remembering that the old tops have to come out the way the new ones come in, and a laminate run is easier to remove in one length than to carry in one. The strip-out is planned around it. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop templating and worktop splashbacks & upstands. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. Sound carcasses or it does not go ahead. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Height change is checked before we cut. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

A boxed soil stack or service riser in the corner of a run eats into the worktop depth and has to be scribed around rather than cut square. We would rather find it at template than on the morning, which is why the templater looks behind the units. The laminate has been covering it up. Unlock the side gate and clear the alley of bins, bikes and pots, and arrange a plumber for the sink and an electrician if the hob is hard-wired. Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Sound carcasses are the condition.