Splashbacks and upstands in East Village

Yes. East Village is on the patch, and the postcodes we work here are E20. It is worked on our east London run, along with the rest of Newham. Underground loading has a height restriction, and a van with an A-frame on it is taller than the driver remembers. Panels come off the van in one trip where possible, since a tall piece handled repeatedly is a piece asking to be chipped. That is why they are crated the way they are. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Dot-and-dab plasterboard bellies at a taped internal angle, so the run picks up a few millimetres over the last 300mm and a plan-angle mitre will not close. The plasterboard is flat enough for a full-height panel; it is the socket positions that cause the trouble. Cut from the same slab run as the tops. Because the kitchens are identical across blocks, the layouts repeat, but the estate access rules mean the booking has to be made before the template is even scheduled.

The estate is car-free in the residential courtyards with a private management company controlling access, so vehicles use designated service bays and the last stretch is a trolley run across podium paving. Deliveries and lift use must be booked with the estate management team, usually with a fixed window and a lift protection requirement. A car that takes 2.4m on the diagonal will not take a three-metre worktop however it is stood, and there is no trimming it on the landing. Splashback panels are lighter than a worktop and far more awkward, because a tall thin piece has to be carried on edge and cannot be tilted to clear a turn. Joint positions follow from that.

It is one of the three we do most here, behind worktop replacement. Same template visit, same workshop, same installers either way. Developer-fitted kitchens come with thin cam-lock carcasses, which are fine under laminate and want bracing before stone goes on them. Ordered later from a different batch, the match is not reliable exactly where the pieces meet. Siliconed to the worktop, never grouted. Upgrading a builder-finish kitchen is mostly a swap, so the cost sits in the material choice rather than in the shape of the room. Socket and switch positions have to be final before templating, because a cut-out in the wrong place means a new piece. Sockets final before template.

Two parallel runs with a walkway between them is the most efficient shape there is on a slab, because both pieces nest as straight lengths with almost no waste. Upstands follow the run exactly, so every internal and external corner is a separate mitred or butted piece. The joint to the worktop is siliconed, never grouted. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Boxing is rarely the same depth at worktop height as it is at floor level, so measuring it low down is the usual reason a top will not sit back. A tall panel that fits at the worktop will stand off the wall at the top unless the wall is dubbed out or the panel is scribed. Make the wall good first, or accept the detail. Any socket you intend to move must be moved and re-plastered before templating, because a cut-out in the wrong place means a new piece of stone. A street with houses in single occupation next to the same houses cut into flats produces two completely different jobs from the same elevation. A 100mm upstand is the low-maintenance answer, and full-height stone is the one that has to be committed to early. Same slab run as the tops.