Splashbacks and upstands in Elephant and Castle

Yes. Elephant and Castle is on the patch, and the postcodes we work here are SE1, SE17. It is worked on our south east London run, along with the rest of Southwark. Where a marked loading box sits on the red route the stop is legal but timed, so the unload runs as one movement with every hand on it. Panels come off the van in one trip where possible, since a tall piece handled repeatedly is a piece asking to be chipped. Off the van last, and never in a hurry. Template and fit both happen at the property, so there is nothing to drive to and nothing to collect.

These blocks have been through at least one refurbishment programme, so the kitchen is a modern unit fit inside an old shell. The rear kitchen wall in ex-council flats and maisonettes is commonly dense in-situ concrete or blockwork with a thin skim, which means mechanical fixings are hard work and the splashback is held on adhesive rather than screwed. A chimney breast breaks the run and the panels follow it. Boxing is rarely the same depth at worktop height as it is at floor level, so measuring it low down is the usual reason a top will not sit back. A tall panel that fits at the worktop will stand off the wall at the top unless the wall is dubbed out or the panel is scribed. The pier takes a joint against it, not across it.

Managed buildings allow deliveries through the lift only between set hours, and a day that overruns them finishes with the last piece still on the pavement. Splashback panels are lighter than a worktop and far more awkward, because a tall thin piece has to be carried on edge and cannot be tilted to clear a turn. Two people to a panel, however light it looks on the van. A bus lane along the frontage brings its own hours with it, and stopping in one is enforced the same way the red route is. Splashbacks are normally the last thing off, so a short parking window is exactly when they get rushed. The crate exists for the walk from the van.

Yes, one of the three we see most, with worktop replacement ahead of it. Same visit to template, same workshop, same installers on the day. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. Splashbacks and upstands are cut from the same slab run at the same time, which is the only way the batch actually matches. A repeated spec needs a repeatable splashback. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. Ordered later from a different batch, the match is not reliable exactly where the pieces meet. One damaged panel, one twin already on the shelf.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. The same shape decides where splashback pieces break, and a joint in a corner reads as a detail while one in a clear run reads as a mistake. The hob panel is sized after the extractor, not before. Expect £110 to £550 per square metre for material supply only, with templating, fabrication and fitting on their own lines.

Anything that has to stay accessible, a stopcock, a gas meter, a riser panel, is marked on the template so the stone is cut around it instead of over it. Where the wall cannot be made good, setting the stone deliberately proud on a subframe with a shadow gap reads as a detail rather than a bad fit. A window board below worktop height ends the upstand argument. Any surface trunking or conduit has to be rerouted or accepted and boxed before templating, because the stone cannot be scribed around a live conduit on site. These kitchens tend to be compact and reasonably square, so the fixed template, fabrication and fitting lines are a larger share of the total than the stone is. Full-height panels need the wall made good first, which is another trade and another timescale. Two budgets, settled before anything is cut.

Packing takes up small variation. It is not there to hide something that belongs in the units. If the carcasses are corrected, the template is taken again, since a drawing off units that then moved is worthless. The check comes before the measuring rather than after, because the whole drawing is set out from that plane. A notch around a boxed stack is machined with a radius at the internal corner, because a square inside corner there is exactly where a top will crack. It decides whether the run gets one continuous piece or a set of separate lengths with a joint at every obstruction. Full height wants a flat wall behind it.

Hoisting through a window is occasionally the answer, and it is a decision made at the template, not improvised on the fitting day. A join forced by the route still sits over a gable, so it is no poorer a join for that. The lift, if there is one, is measured on the diagonal, because that is the dimension a long piece actually uses. Where only one car serves the building a breakdown on the morning halts the job outright, so the fallback route is worked out at template rather than on the landing. It is usually the full-height panels rather than the tops that will not make the turn, and that only shows up when they arrive. The ceiling over a staircase limits a standing panel as much as the walls.

Stone cut to somebody else’s drawing cannot usefully be re-cut to yours. If your own slab breaks there is no matching replacement to hand, and that is the real difference. How the slab has been stored is worth telling us, because stone kept flat is not stone off a rack. Extension work runs late far more often than it runs early, and the worktop is close to the last thing in, so the date agreed at the start is rarely the date that happens. Socket and switch positions have to be final before templating, because a cut-out in the wrong place means a new piece. Sockets move on site far more often than plans do.

An upstand is a slim strip that follows the worktop up the wall; a full-height splashback runs from the worktop to the underside of the wall units. Both are templated after the worktop is down and settled, because they are cut to the wall itself. The communal stair is concrete with a metal handrail and a solid half-landing wall, so there is nothing to take off to gain a few millimetres. Dense concrete takes adhesive better than fixings, which actually suits a large bonded panel. Where the plaster undulates, the shorter piece wins.