Worktop installation in Silvertown

Yes. Silvertown is on the patch, and the postcodes we work here are E16. It is run from the Essex side, covering Essex & East London. Where the van can pull up level with the gate the pieces are handled the fewest times, which is what actually protects them. We aim for the first slot of the day where parking is tight, because that is when the street is emptiest. The day is built around that window. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

These buildings have firm rules about what can be propped open, left in a lobby or carried through the residents entrance. Everything comes up in the lift, so we measure the lift car's internal diagonal before the piece is loaded, because a car that takes 2.4m on the diagonal will not take a 3m worktop no matter how you stand it. That is the shape of the day. Vehicle access is easy but the buildings are not, so the constraint shifts from the street to the lift and the flat's entrance door.

Roads here are wide, industrial in character and largely unrestricted, so a large van can get right up to most buildings, which is unusual for the Docklands. The catch is that new blocks are gated with limited visitor access and single-lift cores, and some plots are only reachable via a long one-way loop round the dock. Piece length is set by the internal diagonal of the lift car, not by the length of the slab. We walk the route with a tape and protect it end to end before the first piece is lifted. That is what the morning is planned around. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop templating and worktop replacement. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. One visit, with the sink and hob seated and sealed before we leave. One visit, done properly. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. One visit, with the sink and hob seated and sealed before we leave. Sealed before we leave.

Seating overhangs past roughly 300mm will not carry on the carcass alone, so flat steel bar or a plywood substrate has to be built into the units first. Joins are pulled with suction clamps and finished flush, then colour-matched, which is the last thing done rather than the first. Dry-lay first, always. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a partition has been built off the floor screed rather than off the slab, it moves, and a mitre bonded across that corner is the first thing to open. Rushing that is what leaves a gap you look at every morning for fifteen years. It is the slow part of the day and it should be. Book the service lift and loading bay with the building manager for the whole fitting window, and have the fob or key for lift override ready. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. A half-day of access is not a fitting day, and it is better to say so at booking than to find out at eleven. One visit, our own installers.