Worktop installation in Custom House

Yes. Custom House is on the patch, and the postcodes we work here are E16. It is run from the Essex side, covering Essex & East London. Underground loading has a height restriction, and a van with an A-frame on it is taller than the driver remembers. The fitting slot is set around it, which is why we ask about it when the date is booked and not before we leave the yard. We would rather ask than guess. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

An inter-war terrace is wider than a Victorian one and shallower than a semi, so the kitchen is a compact square room rather than a galley. Access is usually the easy part here, as most of these have a side gate and a back door straight into the kitchen, so we carry down the side alley rather than through the house and keep the mess outside. That is the shape of the day. Site hoardings regularly block the road you templated from, so leave a bit of slack in the delivery window for a diverted approach.

Ongoing regeneration means hoardings, closed roads and diverted footways that change month to month, so the route needs checking on the day rather than from a map. Where houses survive there is decent kerb space and level front access, which makes those the straightforward jobs. The van gets close to the door and the stone comes off the tail lift onto a trolley, which is about the shortest carry we ever get. Finding it out on the morning costs the whole slot, because there is no second route to fall back on. That is what the morning is planned around. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

It is one of the three we do most here, behind worktop replacement. Same template visit, same workshop, same installers either way. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. Where the window is fixed there is no second day to fall back on, so the prep list matters more than usual. Sealed before we leave. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. The fitting day is scheduled to suit that rather than to suit the diary. Sealed before we leave.

Two parallel runs with a walkway between them is the most efficient shape there is on a slab, because both pieces nest as straight lengths with almost no waste. On the day that means dry-laying the whole layout first and only then pulling and bonding the joins. The join is the last thing finished. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a breast interrupts a long wall the join can often go there, so it reads as a natural break rather than a line in the middle of a worktop. Rushing that is what leaves a gap you look at every morning for fifteen years. It is the slow part of the day and it should be. Unlock and clear the side gate and back door, and move bins, planters and washing lines out of the alley run. These kitchens tend to be compact and reasonably square, so the fixed template, fabrication and fitting lines are a larger share of the total than the stone is. The fitting day is arranged with whoever can actually give us access for the whole slot. Protection goes down first.