
Newham · E16
Worktops in Custom House
The surface itself: which stone, what it costs by the square metre, and what the room does to that number.
- 5.0from 26 Google reviews
- 25-year material · 5-year workmanship
- Fitted 5-10 working days from template
Custom House kitchens
The kitchens we meet in Custom House
If you have had one quote for stone worktop supply and fitting in Custom House and it did not match the next one, the difference is usually sitting in the room itself. Older terraces and council houses have small rear kitchens of around 2.2m to 2.6m with a pantry recess and a back door in the run. New replacement blocks have single-wall open-plan kitchens, so the work is either a small traditional refit or a like-for-like swap in a modern flat. If that sounds like guesswork, it is not: it is measured on the day, in your kitchen, before anything is cut.
Solid brick with a sand and cement render is firm to work against and reliably out of plumb across the length of a run. A colour name is a label attached to a consignment rather than a property of the rock, which is why the reference number on the paperwork outlives the name printed beside it. The light in a room shortens the shortlist faster than the budget does.
An inter-war terrace is wider than a Victorian one and shallower than a semi, so the kitchen is a compact square room rather than a galley. Original tiling and painted timber sit more comfortably beside a warm stone than a cool grey, and cool grey is the choice most often regretted in a room of this period. Honed hides the dust an older house makes all year.
What the job sheets keep listing is interwar terrace, post-war council housing and recent regeneration apartment. The template reads them differently even where the layout looks identical.
True everywhere
Worktops, in short
- Supply is £110 to £550 per square metre across the 181 surfaces we fit.
- Templating is done in the room itself, once the units are fixed and level.
- Fitting happens five to ten working days after the template is taken.
- Quartz is engineered, so its pattern repeats and a long kitchen matches itself end to end.
- Borough
- Newham
- Postcodes
- E16
- Covered on
- our east London run
- Fitted
- 5–10 working days from template
The place
Why Custom House is its own job
The questions we ask about a job in Custom House are about the route, the doorways and the walls, not about the finish. Ongoing regeneration means hoardings, closed roads and diverted footways that change month to month, so the route needs checking on the day rather than from a map. Where houses survive there is decent kerb space and level front access, which makes those the straightforward jobs. Site hoardings regularly block the road you templated from, so leave a bit of slack in the delivery window for a diverted approach. Every one of those is a question we ask on the design visit, long before anybody talks about a deposit.
The work
What worktops involves
The material carries a twenty five year guarantee and the fitting workmanship five years, and both are handed over in writing with the paperwork for the slab. A natural stone is sealed before the kitchen is handed back, and you are told plainly which products will dull the finish and which will not touch it. You keep the offcut if you want it, which is where the chopping board, the shelf and the spare piece for a future repair come from.
Every surface begins either as a block sawn from a quarry or as powder pressed and fired, and that fork explains most of the behaviour that follows it. Upstands are cut to whatever height the cill permits, usually a shallow band, while a splash return behind a hob is a separate piece carrying its own polished top edge. These kitchens are read from the dining half of the room as well as the working half, so continuity of figure across the pieces matters more than it would in a closed room. Sampled at home, templated in the room, machined once.

The money
What it costs in Custom House
Two rooms of identical floor area can differ by more than double on the stone alone, and the reason is almost never the size of either of them. In a galley the runs are short and the cut-outs are close together, so the fixed operations carry more of the total than the stone does. Supply is £110 to £550 per square metre, and it is the least interesting line on the quote, because the operations listed underneath it are what separate one job from another. Finished edges are counted by the metre, not by the surface.
Get it priced
1930s and inter-war semis
What Custom House asks for
The stock here does not generate much of this. What it generates is worktop replacement and worktop installation. The job itself is surveyed, quoted and fitted exactly as it would be anywhere else we work.
1930s and inter-war semis
Custom House in the housing figures
On these streets the bands run low by London standards. The schedule matters more than the finish. Households that cook hard every day push the shortlist towards heat tolerance and away from anything that scorches. Most of what gets fitted lands in the middle of the range.
1930s and inter-war semis
The carry, and what it rules out
Underground loading has a height restriction, and a van with an A-frame on it is taller than the driver remembers. Slabs ride on edge in a frame rather than lying flat, because a panel carried flat flexes across its width and flexing is how a crack begins. Dry cutting quartz burns the resin and the burn does not polish out.
Access
Getting stone into a Custom House kitchen
Ongoing regeneration means hoardings, closed roads and diverted footways that change month to month, so the route needs checking on the day rather than from a map. Where houses survive there is decent kerb space and level front access, which makes those the straightforward jobs.
Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it. Where the route is genuinely tight, it changes how the pieces are cut, which is a fabrication decision rather than a delivery one.
5–10 working days
From template to fitted, working days from template. The same on this patch as every other.
east London patch
Custom House is covered on our east London run, along with the rest of Newham.
We come to you
Templated in your kitchen, cut in our workshop, fitted by our own installers.
Access told straight
If the route forces an extra join, you hear that at quote stage, not on the day.
Questions
Questions we get asked in Custom House
If yours is not here, ring and ask. You get a straight answer rather than a call-back from a salesperson.
Are you set up to work in Custom House, or is it a subcontractor?
Yes. Custom House is on the patch, and the postcodes we work here are E16. It is worked on our east London run, along with the rest of Newham. Where the bay sits some distance from the core, the carry across the car park is the longest leg of the day and gets boarded and lit. Whatever the standing allows, the stone leaves that van finished, because every edge, cut-out and internal radius is machined at the works and none of it is open to reconsideration at the kerb. A honed face marks on grit, so nothing is set down bare. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.
Why would worktops in Custom House be any different from anywhere else?
There is usually a shared rear alley, and whether the gate onto it is unlocked decides whether long pieces come in from the back. These kitchens are usually knocked through to the dining room, so the surface is read from two sides at once and the figure has to carry across the pieces rather than restart at every join. Seen from both sides, the figure has to run continuously. Alcove pieces get cut oversize on both scribe edges, with the true wall angles carried on the template drawing rather than assumed. Every notch and every scribe is machined into the piece before it leaves the works, and a hard sintered surface is the least forgiving of a tight internal corner, so one is always cut with a generous radius. Porous or sealed is a decision about the next ten years.
What is the carry like in Custom House?
A loading bay or a red route puts a clock on the unload, so the pieces come off in the order they will be fitted rather than the order they were loaded. That caps the longest piece, and a run split into two lengths nests differently on the slab, which moves the yield and moves the figure with it. What will not travel whole is designed to break somewhere sensible. The goods lift has its own booking sheet, and a bay slot without a lift slot only gets the stone as far as the lobby. A granite kitchen ends its day with a sealer, and a sealer wants a dry face and a quiet hour afterwards, so that hour is written into the day rather than borrowed from it. The last hour on a granite kitchen belongs to the sealer.
Is worktops what Custom House is known for?
Not really, and there is no sense dressing it up. What the research on this patch actually lists is worktop replacement and worktop installation. That is a statement about the local housing rather than about the work. It gets quoted, cut and fitted exactly as it would anywhere else on the patch. Where a family has been living around a building site for months, the finish date carries more weight than any other part of the specification. Volume work tends to live at the entry end of the range, and the entry end is genuine stone rather than a compromise, since the lowest supply figure we quote is a sintered surface and not a thin laminate pretending to be one. Colour names outlive their batches by several years. An open-plan extension puts the worktop in the middle of the living space, so it is looked at from the sofa as well as worked on. Adding an island is what moves most of these projects from one slab to two, and that jump is the single largest step in any worktop quotation. Fitting follows template by five to ten working days.
Where does the money go on a Custom House worktop?
The catch with a galley is that both runs are seen end-on from the doorway, so any difference in overhang between the two reads immediately. A shape like that nests kindly on a slab, so more of what gets bought ends up on the units and the rate per square metre behaves much as the brochure says it will. A pale honed face earns its keep in a room short of daylight. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.
What needs to be ready before you come to Custom House?
Where a breast interrupts a long wall the join can often go there, so it reads as a natural break rather than a line in the middle of a worktop. A hob dropped into the middle of a length puts sustained warmth at the lip of a cut-out, and an engineered surface will yellow there across ten years where a natural one takes it without comment. A short upstand shows a fragment of pattern, never a run of it. Confirm the depth of the units, the total run lengths and whether an island or peninsula is going in, and tell us the colour temperature of the lighting. A leaseholder paying for their own kitchen inside managed stock still needs the freeholder to consent, and that consent is about the building and the common parts rather than about the worktop. That changes which questions are worth asking about the stone, because somebody staying put wants to know how a honed face marks in five years and somebody selling wants to know how it photographs next spring. A week under your own lights is how a colour declares itself.
What is not included in the quoted figure?
Ask for the lines rather than the total. One number for a kitchen tells you nothing you can check. Nothing is payable until the template, and the template measures the room as it stands rather than estimating from a plan. Plumbing, gas and electrical work are not in the figure, because we do not do them. The returns into a breast recess are the tightest scribes in the room, and they are eased in rather than forced. A run that sits under strong sun for hours every afternoon suits a surface built to be stable in daylight, because a resin-bound stone is made for indoor use and sustained sunlight is the one thing it was never designed around. Reach across an unsupported span is a thickness question.
Will I have to look after it? What does a Custom House worktop need?
Sealing is the one maintenance job that genuinely differs by material, and it is worth knowing which you are buying before the slab is chosen. Quartz and sintered stone never need sealing: quartz is non-porous and sintered stone has effectively zero porosity. Where a top takes wine, oil and lemon most days, the non-porous materials ask least of the household. The back door frequently opens straight into the kitchen, which is the best carry route in the house and the one people forget to mention. Side light from the garden is what lets a stone with movement in it actually be seen, which is why a busier granite or a veined quartz earns its keep here and a flat single colour rarely does. Side light flatters movement and wastes a flat colour.
Is taking the old top off part of the job?
If you want the old top kept for a garage or a utility, say so and it stays on site. On a replacement the old top comes off in the morning and the new stone is down and sealed the same day. The sink and hob are lifted out with the old top and kept aside if you are reusing them. A bay shared across a parade of shops turns over all day, so the arrival time matters more than the length of the booking does. Sintered surfaces are the hardest of the three to machine and the messiest to cut wet, which is precisely why none of that happens on a public pavement. What stands on the van is finished stone, not raw slab.
Does my sink have to be on site before you template in Custom House?
Two bowls means two cut-outs and a bridge of stone between them, which decides where the sink can go. Nothing is cut out in the kitchen. Cutting a bowl on site is how worktops get cracked. The tap hole is drilled in the workshop too, and its position depends on how far the tap has to swing. Galley runs are usually short enough to come out of a single slab, so the material band you choose does more to the total than the room shape does. An island is the piece that decides whether one slab covers the kitchen or two, and a second slab arrives as a step in the figure rather than a gentle slope. The shape sets the cut list and the cut list sets the stone bill.
Reviews
5.0 from 26 Google reviews
Every one of these is on our Google profile under the reviewer’s own name. Nothing here is written by us, and the link goes straight to the source.
I recently had my kitchen worktop and splashback done by Karem from Worktop WorX and i am very pleased with the result. From the initial consultation and measurements to the final installation, the whole process was smooth and professional. The attention for details and the quality made the difference and everything was finished to a high standard. I definitely recommend Worktop WorX to anyone looking for reliable and high quality kitchen work
Alexandru Balint
Google review
Really impressed with the quality and finish of these worktops. Great range of materials, precise fabrication, and smooth communication throughout. The whole process was easy and the final result looks fantastic. Highly recommend!
Nastasia Drago
Google review
We installed new kitchen and got the worktop and splash back from them. Their professional work and commitment was wonderful. Quality of work compared to price was way too good. Thank you guys.
MD Matinur Rahman
Google review
Related
More around Custom House
Other work we do in Custom House
Next step
Worktops in Custom House, priced properly
Plans, a sketch or photographs with rough run lengths is enough to start. You get an itemised written quote and the template dates we can offer on this patch.
25-year material warranty and a 5-year workmanship guarantee, both stated on your quote.