Worktop replacement in St Katharine Docks

Yes. St Katharine Docks is on the patch, and the postcodes we work here are E1W. It is run from the Essex side, covering Essex & East London. Where the van can pull up level with the gate the pieces are handled the fewest times, which is what actually protects them. Waste is the part people forget: the old laminate or tired granite has to be walked back to the van and it does not get lighter. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Low-rise blocks are three or four storeys with a single stair and no lift, so pieces go up on edge and the half-landing sets the maximum length. Ex-council flats and maisonettes are built in dense concrete and blockwork, so anything that has to be fixed back, such as brackets under a peninsula or support for an end panel, goes in with proper anchors and an SDS rather than plasterboard fixings. What is under the old top is the real question. Barrier and dwell-time limits mean the slab comes off the van in one go, so the crew and the route need to be sorted before it arrives.

The estate is privately managed with barrier-controlled vehicle entry, so the van needs booking in and a time-limited pass to reach the block door. Once inside it is a flat, level route across paved quayside, but lifts are small 1970s cars and some blocks route deliveries through a basement service corridor. Estate roads are often too tight for a long-wheelbase van to turn, so the carry starts a good deal further from the door than a map suggests. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. The strip-out is planned around it. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop templating. A worktop replacement between tenancies is a single-day job by design, because the flat is not earning while it is empty. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A plumber either side of us. A worktop replacement between tenancies is a single-day job by design, because the flat is not earning while it is empty. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project.

Two parallel runs with a walkway between them is the most efficient shape there is on a slab, because both pieces nest as straight lengths with almost no waste. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. The units stay, the surface changes. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

A notch around a boxed stack is machined with a radius at the internal corner, because a square inside corner there is exactly where a top will crack. We would rather find it at template than on the morning, which is why the templater looks behind the units. The laminate has been covering it up. Sort a parking bay or permit near the entrance, confirm the lift is in service and get us the door codes, and tell us about any asbestos survey on the flat before we start stripping out. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Plumber either side of us.