The housing stock
What we are usually working with in North Woolwich
Everything arrives through one controlled entrance with a booking sheet, and a delivery that misses its slot waits. A kitchen that has stood twenty years has settled into a shape of its own, and the new stone is cut to that shape rather than the original one. Laminate hides a level that stone will not.
The distance is the difficulty here, so the template and the fit both want to be first job of the day rather than squeezed in after another drop. It is the far tip of the borough with river crossings as the only southern route, so a mistimed ferry or tunnel queue costs an hour on the schedule.
Open-plan living makes the kitchen furniture rather than utility, so the island and the run behind it are nested off the same area of slab. The plasterboard is genuinely flat here, so a full-height splashback sits well and a slim upstand looks almost redundant, but the sockets are the problem, because they are set out to the developer's original kitchen and often land at odd heights or right on a joint line. What the plaster is stuck to matters more than its colour.
What we are usually templating in is post-war low-rise estate, 1980s terrace and recent riverside apartment. They fail in different places, which is why the survey looks at different things.
Access. Once there, estate roads are quiet with plenty of kerb space and level access, so the physical unload is easy.
There is nothing to visit in North Woolwich. Samples are posted free, the template is taken in your kitchen and the stone is fitted there too.