Worktop replacement in Putney Heath

Yes. Putney Heath is on the patch, and the postcodes we work here are SW15. It is run from the New Malden side, covering South West London & Surrey. Where the van can pull up level with the gate the pieces are handled the fewest times, which is what actually protects them. We stage the strip-out so the old tops leave in one trip rather than trickling out across the afternoon. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Post-war terraces have a short straight hall to the kitchen, which is a good deal kinder than the houses they replaced. The units are often 1970s or 80s and only around 500mm deep, so a standard 600mm stone top overhangs at the front and the doors and drawer fronts need checking against it. Units kept, surface changed, one day. Hatch openings between kitchen and dining room mean the worktop often has to be finished on two faces and polished on the exposed edge inside the opening.

The blocks are set in landscaped grounds with parking courts some distance from the entrances, so there is a long paved carry before you reach any lift or stair. Lifts in these blocks are small passenger cars that will not take a full slab upright. Piece length is set by the internal diagonal of the lift car, not by the length of the slab. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. The strip-out is planned around it. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop splashbacks & upstands and worktop installation. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. Old tops out in the morning, new stone down and sealed the same afternoon. Sound carcasses or it does not go ahead.

If the island is a few hundred millimetres longer than the usable length of a slab, a second slab gets bought to gain that overhang, and the whole slab is paid for rather than the part used. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. The units stay, the surface changes. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Sill height gets settled with the template on site, because it is one of the few dimensions nobody has measured before we arrive. This is the commonest reason a replacement turns out to need more than a straight swap. It is the usual surprise, and it is a known one. Empty the base units completely and have a plumber disconnect the sink, tap and any washing machine plumbed in under the worktop before we arrive. Consent for the work sits with the freeholder or the managing body, and getting it in writing first avoids a crew arriving to a locked door. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Plumber either side of us.