Worktop replacement in Castelnau

Yes. Castelnau is on the patch, and the postcodes we work here are SW13. It is run from the New Malden side, covering South West London & Surrey. Where the frontage is a clearway the unload happens away from the door and the carry gets longer, which is a crew and time question rather than a stone one. We stage the strip-out so the old tops leave in one trip rather than trickling out across the afternoon. Old tops out and new stone in, both through the same gap. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Rooms are tall with deep window reveals, and a run finishing into a reveal is templated to it rather than assumed square. Lath-and-plaster and bowed brickwork mean we template for scribes rather than straight cuts, and each piece is offered up and eased in rather than dropped straight down. What is under the old top is the real question. Tall rooms tempt full-height slab splashbacks, and at 2.4m plus these become the heaviest single piece on the job - plan the lift for the splashback, not the top.

The road is a busy artery towards the bridge with red-route style restrictions at peak, so unloading happens in the side turnings; villa front gardens are short with a flight of steps up to a raised entrance. The lift has to be booked and blanketed before anything moves, and that booking needs to cover the old tops coming out as well as the new stone going in. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. It sets what the day actually looks like. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Not particularly, and it would be easy to pretend otherwise. What the research on this patch actually lists is worktop splashbacks & upstands, worktop fabrication and worktop installation. That is a statement about the local housing rather than about the work. It is quoted, cut and fitted exactly the same way here as anywhere else on the patch. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A plumber either side of us.

An island is a single visible piece with four finished edges and no wall to hide against, so it is the piece the whole kitchen is judged on. Old laminate has often been holding a run square for years, and taking it off shows what the units were really doing. Carcasses have to be sound first. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Legs bottoming out on hard concrete or an uneven screed mean the tops of the carcasses are not one plane, and that is picked up at template rather than on fitting day. We would rather find it at template than on the morning, which is why the templater looks behind the units. Found at template, not on fit day. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. A replacement keeps the units and changes the surface, which is the least disruptive way to do this in an occupied property. Units kept, surface changed.