Splashbacks and upstands in Croydon Town Centre

Yes. Croydon Town Centre is on the patch, and the postcodes we work here are CR0. It is run from the New Malden side, covering South West London & Surrey. Underground loading has a height restriction, and a van with an A-frame on it is taller than the driver remembers. Panels come off the van in one trip where possible, since a tall piece handled repeatedly is a piece asking to be chipped. That is why they are crated the way they are. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

A tower block runs one or two lifts for many floors, so a lift out of service postpones a job rather than making it harder. The rear kitchen wall in ex-council flats and maisonettes is commonly dense in-situ concrete or blockwork with a thin skim, which means mechanical fixings are hard work and the splashback is held on adhesive rather than screwed. Cut from the same slab run as the tops. In tower blocks the lift car dimension sets the maximum piece, and if the goods lift is out we are not carrying stone up twenty floors, so the fit gets rebooked rather than improvised.

Concierge desks, booked service lifts, loading bays with 30-minute limits and no parking anywhere near the entrance. Everything is scheduled around the building's delivery hours. A car that takes 2.4m on the diagonal will not take a three-metre worktop however it is stood, and there is no trimming it on the landing. Where the route is tight we break a long splashback at a natural vertical joint instead of forcing one panel through. It decides panel size before anything is cut. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

It is one of the three we do most here, behind worktop replacement. Same template visit, same workshop, same installers either way. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. Splashbacks and upstands are cut from the same slab run at the same time, which is the only way the batch actually matches. Same batch, same run, same day. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. Ordered later from a different batch, the match is not reliable exactly where the pieces meet. Same batch, same run, same day.

A peninsula is an island with one end tied to a run, which means the join between them has to be planned rather than allowed to happen. The same shape decides where splashback pieces break, and a joint in a corner reads as a detail while one in a clear run reads as a mistake. Corners get their own pieces. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

A notch around a boxed stack is machined with a radius at the internal corner, because a square inside corner there is exactly where a top will crack. Where the wall cannot be made good, setting the stone deliberately proud on a subframe with a shadow gap reads as a detail rather than a bad fit. Make the wall good first, or accept the detail. Any surface trunking or conduit has to be rerouted or accepted and boxed before templating, because the stone cannot be scribed around a live conduit on site. The same building type can arrive as a careful one-off kitchen or as a fast turnaround, and the honest answer is that they are priced differently. A 100mm upstand is the low-maintenance answer, and full-height stone is the one that has to be committed to early. The wall has to be ready.