Worktop installation in Primrose Hill

Yes. Primrose Hill is on the patch, and the postcodes we work here are NW1, NW3. It is worked on our central and north London run, along with the rest of Camden. Where a marked loading box sits on the red route the stop is legal but timed, so the unload runs as one movement with every hand on it. The fitting slot is set around it, which is why we ask about it when the date is booked and not before we leave the yard. A booked bay only helps if it is empty when we arrive. The template happens in your kitchen and so does the fit, so there is nothing to visit and nothing to collect.

A basement kitchen has a flagged or concrete floor laid straight onto the ground, so it is solid, cold and rarely within ten millimetres of level. The day is planned backwards from the hall. Carried once, and carried properly. Two walls each a degree out give an internal corner two degrees out, and the whole of that error lands in the mitre. On the day it means dry-laying, marking, and cutting the scribe on site before anything is bonded. The awkward metre takes the longest.

A hall that widens further in is still only as good as its tightest point, and that point is usually within a metre of the front door. The fitting day is planned backwards from that point, before anything comes off the van. Every re-grip is a chance to chip a piece, so they are planned out. A bus lane along the frontage brings its own hours with it, and stopping in one is enforced the same way the red route is. A van that has to move mid-fit costs the best part of an hour and takes a man off the tools to do it. The clock on the bay runs whether the lift is free or not.

Yes. On the research for this patch it is the first of the three jobs listed. Kitchens go in near the end of a conversion, behind the plastering and the flooring, by which point the programme has already absorbed whatever slipped earlier. The fitting day is scheduled to suit that rather than to suit the diary. A shared house stays occupied while we work in it. Studio and one-bed conversions put the whole kitchen against a single wall, so the job is one run and everything depends on that one length. Where the window is fixed there is no second day to fall back on, so the prep list matters more than usual. Fire doors stay shut, so the carry route is longer.

A full-depth tall unit projects past the worktop line, and the run has to be scribed against its side panel instead of carrying on past it. On the day that means dry-laying the whole layout first and only then pulling and bonding the joins. The island is set against the perimeter, not a wall. Supply only, material is £110 to £550 per square metre, with templating, fabrication and fitting quoted on their own lines.

A scribe has a working limit, and past twenty millimetres or so the back edge starts eating depth the run cannot spare. Rushing that is what leaves a gap you look at every morning for fifteen years. The scribe is cut on site or it is not cut. Clear the full hall and stairs route of furniture, bikes, coats and stair-gates, and keep the front door propped and unobstructed for the carry. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. The fitting day is arranged with whoever can actually give us access for the whole slot. Booked with whoever actually holds the keys.

If a piece cannot be got in at all, we say so at the template rather than on the day. A piece travels on edge, never flat, because on edge is how stone of that length carries its own weight. Splitting a run costs a join, and that is the price of getting stone into the room at all. A front path with a gate and a turn or two adds handling before the door is even reached, and every handling movement is another chance to catch a corner. Finding it out on the morning costs the whole slot, because there is no second route to fall back on. Someone stays on the trailing end the whole way in.

On a porous stone the grooved area is sealed with the rest, and it gets wet more than anything else. They read strongly across a dark stone and are nearly invisible on a pale one, so look before deciding. Where there is no room for a separate drainer, grooves are usually what gets specified instead. A picture rail, a deep skirting and a moulded architrave all sit in the way of anything that assumes flat wall from floor to ceiling. The fitting day is planned backwards from all of it, before the first piece comes off the van. Nothing is cut in the room if the shop could do it.

What comes out goes by the same route the new stone comes in by, which is why that route is walked before anything is lifted. An old stone top is heavier coming out than the new one is going in, and leaves in sections. The units below stay exactly as they are; only the surface is replaced. The van is not staying on a main road for the day, so once the stone is off it goes and parks properly somewhere else. We aim for the first slot of the day where parking is tight, because that is when the street is emptiest. Slack in the day gets spent on the street or on the fit.

Cut-outs, edge profile and join count are itemised, so taking one out removes a line rather than starting an argument. Material is quoted supply only and templating, fabrication and fitting sit on their own lines, so it is visible which part is stone and which is labour. Walls that bow along their length are the normal condition rather than the exception, and a straight-cut back edge will show a shadow gap at one end and touch at the other. The back edge is eased in progressively rather than offered up once and forced. Carcasses get packed level before anything is offered up.