Worktop replacement in Hampton Wick

Yes. Hampton Wick is on the patch, and the postcodes we work here are KT1. It is run from the New Malden side, covering South West London & Surrey. Where the van can pull up level with the gate the pieces are handled the fewest times, which is what actually protects them. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. The waste run is planned, not improvised. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

A small room puts the sink, hob and tap cut-outs close together on one short length, and the bridge of stone left between them decides whether it can be cut in one piece. What the old top has been hiding is usually a floor that settled towards the back and units that were never fixed back to the wall. Sound carcasses are the one condition. Doors opening straight onto the street mean the slab goes from tailgate to threshold in one move, so the van has to be right at the door or the job stalls.

The village sits at the foot of Kingston Bridge, so traffic queues through it most of the day, the streets are narrow with residents' bays, and many cottages open straight onto the pavement with no front garden to stage the load in. Everything comes through the front door and down the hall, so the tightest point on the route is usually the newel post at the foot of the stairs. Worth remembering that the old tops have to come out the way the new ones come in, and a laminate run is easier to remove in one length than to carry in one. That is agreed before a plumber is booked. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop templating. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. Old tops out in the morning, new stone down and sealed the same afternoon. A day, not a project.

Galley runs are usually short enough to come out of a single slab, so the material band you choose does more to the total than the room shape does. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Carcasses have to be sound first. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Walls that bow along their length are the normal condition rather than the exception, and a straight-cut back edge will show a shadow gap at one end and touch at the other. The old top has been hiding it, so the first honest look at it happens when the laminate comes off. It is the usual surprise, and it is a known one. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. A street with houses in single occupation next to the same houses cut into flats produces two completely different jobs from the same elevation. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Units kept, surface changed.