Worktop replacement in Lewisham

Yes. Lewisham is on the patch, and the postcodes we work here are SE13. It is run from the New Malden side, covering South West London & Surrey. Where the frontage is a clearway the unload happens away from the door and the carry gets longer, which is a crew and time question rather than a stone one. We stage the strip-out so the old tops leave in one trip rather than trickling out across the afternoon. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

A long piece has to come through the front door, down the hall, round the newel post and through a doorway with a step down into the addition. In most Victorian terraces the kitchen sits in the back addition, so you get a narrow galley with one outside wall and nothing square to work off. What is under the old top is the real question. Two completely different jobs within 400 metres of each other — establish which stock you're in before quoting the carry.

The gyratory, bus lanes and shopping-centre servicing make kerbside stops difficult, the new towers need a booked goods lift, and the side streets are permit-only through the day. A car that takes 2.4m on the diagonal will not take a three-metre worktop however it is stood, and there is no trimming it on the landing. With no room to turn, the old top gets cut up in the kitchen instead, which is dusty work and needs the room emptied first. It sets what the day actually looks like. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop templating and worktop installation. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. The carcasses have to be sound, because stone is several times the weight of what is coming off. A plumber either side of us. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A plumber either side of us.

Because a peninsula is seen from both sides, the underside of any overhang gets the same edge treatment as the top, which is easy to leave out of a spec. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Height change is checked before we cut. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a corner is a couple of degrees off, a mitre cut to a theoretical ninety degrees opens on the wall side and there is no closing it afterwards. We would rather find it at template than on the morning, which is why the templater looks behind the units. Found at template, not on fit day. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. Consent for the work sits with the freeholder or the managing body, and getting it in writing first avoids a crew arriving to a locked door. A replacement keeps the units and changes the surface, which is the least disruptive way to do this in an occupied property. Sound carcasses are the condition.