Worktop replacement in Rush Green

Yes. Rush Green is on the patch, and the postcodes we work here are RM7. It is run from the Essex side, covering Essex & East London. Gravel and block paving both look like hard standing and neither takes a loaded trolley, so the run from tail lift to door gets boarded. We stage the strip-out so the old tops leave in one trip rather than trickling out across the afternoon. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The classic arrangement is the original back room with a later extension bolted onto it, so the kitchen is two ages of building in one room. What catches people out is the junction between the old floor and the extension floor, which is rarely at the same level, so a run carrying across it needs the units packed before stone goes on. Sound carcasses are the one condition. Shared side passages between semi pairs are legally the neighbour's half as well, so we ask before wheeling a slab down one.

Straightforward suburban streets with dropped kerbs on many houses and a shared side passage between semi pairs, though the main roads through here carry hospital traffic and are not somewhere to unload. A side gate and a back door mean the stone never goes through the house at all, which keeps the dust and most of the risk outside. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. That is agreed before a plumber is booked. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop splashbacks & upstands. Rear and side-return extensions are where the islands appear, and an island is the piece that decides whether one slab does the kitchen or two. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. The units stay, the surface changes. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a breast interrupts a long wall the join can often go there, so it reads as a natural break rather than a line in the middle of a worktop. The old top has been hiding it, so the first honest look at it happens when the laminate comes off. Found at template, not on fit day. Unlock the side gate and clear the alley of bins, bikes and pots, and arrange a plumber for the sink and an electrician if the hob is hard-wired. The householder is normally on site at template, and that is the right time to settle sink position, tap centres and overhang rather than agree them by email. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Plumber either side of us.