Worktop replacement in Hampton Hill

Yes. Hampton Hill is on the patch, and the postcodes we work here are TW12. It is worked on our south west London run, along with the rest of Richmond upon Thames. Off-street parking means the van stays put all day, so tools, packers and the offcut we would rather have than not are all within reach. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. Old tops out and new stone in, both through the same gap. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The structure below is commercial, so the floor is often timber over a shop ceiling and the load path under an island is worth thinking about. Post-war terraces have small, roughly square kitchens with a back door and a window in the middle of the run, so runs are short and joins are rare, but there are usually two corners and a window cill to work around in a couple of metres. Units kept, surface changed, one day. Flats above the shops have a stair with a tight top landing, so anything over 2.4m has to be jointed - measure the landing, not just the stair width.

High Street loading is timed and the parade is busy, so flats above shops mean a street door, a straight steep stair and a right-angle turn at the top; the residential roads behind have driveways and are far easier. Communal stairs get boarded and the handrail padded, and we walk the route with a tape before the first piece leaves the van. With no room to turn, the old top gets cut up in the kitchen instead, which is dusty work and needs the room emptied first. The strip-out is planned around it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop templating. In a converted house the flat entrance and the internal doorway are usually tighter than the communal stairs, and that is easy to overlook. Old tops out in the morning, new stone down and sealed the same afternoon. Sound carcasses or it does not go ahead. Party-wall and lease conditions in a converted building set when noisy work can happen, which shapes the fitting day more than the kitchen does. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project.

Where the return runs into a wall that is out of square, the corner is templated as the angle it really is rather than as ninety degrees. Old laminate has often been holding a run square for years, and taking it off shows what the units were really doing. Height change is checked before we cut. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Where a corner is a couple of degrees off, a mitre cut to a theoretical ninety degrees opens on the wall side and there is no closing it afterwards. The old top has been hiding it, so the first honest look at it happens when the laminate comes off. Found at template, not on fit day. Empty the base units completely and have a plumber disconnect the sink, tap and any washing machine plumbed in under the worktop before we arrive. Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. If the carcasses are tired the honest answer is that stone will find that out, and it is better said before than after. Sound carcasses are the condition.