Worktop replacement in West Ham

Yes. West Ham is on the patch, and the postcodes we work here are E15, E13. It is run from the Essex side, covering Essex & East London. Permit hours are what matters, not the permit itself, because a bay that frees up at six in the evening is no use for a template at ten. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. The waste run is planned, not improvised. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

The bay at the front and the back addition at the rear were built to different standards, and the kitchen is nearly always in the weaker of the two. Lath-and-plaster and bowed brickwork mean we template for scribes rather than straight cuts, and each piece is offered up and eased in rather than dropped straight down. What is under the old top is the real question. The interwar semis have side access down the alley, so a long piece can go straight to the back door without touching the hallway.

Residential roads are permit-controlled with a mix of parallel bays and a few driveways on the semis, which makes the semis a much easier unload than the terraces. Rail and tube lines cut through the area, so several streets are dead ends against embankments and need approaching from a specific direction. A side gate and a back door mean the stone never goes through the house at all, which keeps the dust and most of the risk outside. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. The strip-out is planned around it. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

It is one of the three we do most here, behind worktop installation. Same template visit, same workshop, same installers either way. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. Old tops out in the morning, new stone down and sealed the same afternoon. A day, not a project. Extension kitchens are usually specified long before they are buildable, so the run lengths on the drawing and the run lengths in the room are different numbers. Old tops out in the morning, new stone down and sealed the same afternoon. A day, not a project.

The advantage of a U is that every join can be put over a gable in a corner, so nothing lands in the middle of a clear length. Going from a 38mm laminate to 20mm or 30mm stone drops the surface, which shows against tiles, a window board and any freestanding appliance. Carcasses have to be sound first. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Walls that bow along their length are the normal condition rather than the exception, and a straight-cut back edge will show a shadow gap at one end and touch at the other. We would rather find it at template than on the morning, which is why the templater looks behind the units. The laminate has been covering it up. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. Where ownership is split across a building, the common parts belong to someone else and the carry route is negotiated rather than assumed. If the carcasses are tired the honest answer is that stone will find that out, and it is better said before than after. Units kept, surface changed.