The housing stock
What we are usually working with in East Ham
Where the walls have been dry-lined over the old lath there is a void behind the board and no solid fixing until a batten is found. The fitting day is planned backwards from all of it, before the first piece comes off the van. A bad floor is corrected under the carcass, never with sealant.
Extended kitchens here regularly need a three-piece top with two joints, and the joints want to land away from the sink and hob cut-outs.
Floors are suspended timber over a shallow void and have moved, so the units are packed and levelled before anything is set on them. Scribing takes longer than the carry does, so the quiet half of the day is the half that runs over. Soft brick takes a different plug to blockwork.
On this patch the buildings are Edwardian terrace, interwar terrace and loft-converted family house. They fail in different places, which is why the survey looks at different things.
Access. Long straight residential roads with permit bays and some crossovers, so you can generally get a van reasonably close, but side alleys between the houses are gated and often too narrow to pass a 700mm slab on the flat. Where there is no side access the piece comes through the front door and the hallway dogleg.
There is nothing to visit in East Ham. Samples are posted free, the template is taken in your kitchen and the stone is fitted there too.