Splashbacks and upstands in Old Kent Road

Yes. Old Kent Road is on the patch, and the postcodes we work here are SE1, SE15. It is worked on our south east London run, along with the rest of Southwark. A bus lane along the frontage brings its own hours with it, and stopping in one is enforced the same way the red route is. Panels come off the van in one trip where possible, since a tall piece handled repeatedly is a piece asking to be chipped. A narrow gap between parked cars decides how a panel turns. The measuring and the fitting are both done at the property, so there is nothing to visit or collect.

The room is genuinely square and the units are plumb, so the visit is more about the building than about the kitchen. The plasterboard is genuinely flat here, so a full-height splashback sits well and a slim upstand looks almost redundant, but the sockets are the problem, because they are set out to the developer's original kitchen and often land at odd heights or right on a joint line. A bowed wall is what decides between an upstand and a panel. The stone carries the scribe because the wall cannot be persuaded, so back edges are cut oversize and eased in rather than dropped straight down. A tall panel that fits at the worktop will stand off the wall at the top unless the wall is dubbed out or the panel is scribed. A bowed wall shows on a panel and hides under an upstand.

Bollards, planters and a one-way service road can turn what looks like a ten-metre carry into a fifty-metre one. Splashback panels are lighter than a worktop and far more awkward, because a tall thin piece has to be carried on edge and cannot be tilted to clear a turn. The panel is sized to the turn, not to the wall alone. The van is not staying on a main road for the day, so once the stone is off it goes and parks properly somewhere else. Splashbacks are normally the last thing off, so a short parking window is exactly when they get rushed. These travel flat and get carried on edge, and both want room.

It is one of the three we do most here, behind worktop replacement. Whichever it is, the template and the fitters do not change. Buyers upgrading before handover work to a choices deadline set by the sales office rather than by the build programme. Splashbacks and upstands are cut from the same slab run at the same time, which is the only way the batch actually matches. Same batch, or the join will say so. Developer-fitted kitchens come with thin cam-lock carcasses, which are fine under laminate and want bracing before stone goes on them. Socket and switch positions have to be final before templating, because a cut-out in the wrong place means a new piece. Ordered together, or the match is luck.

A galley puts the sink on one side and the hob on the other, which spreads the cut-outs across two pieces instead of weakening one. The same shape decides where splashback pieces break, and a joint in a corner reads as a detail while one in a clear run reads as a mistake. Vein direction carries up from the top below. Supply only, material is £110 to £550 per square metre, with templating, fabrication and fitting quoted on their own lines.

A room can be out of square in both directions at once, so the wall that leans is also the wall that runs downhill, and one scribe cannot answer both. Where the wall cannot be made good, setting the stone deliberately proud on a subframe with a shadow gap reads as a detail rather than a bad fit. Mitred returns come from one place in the slab. Any socket you intend to move must be moved and re-plastered before templating, because a cut-out in the wrong place means a new piece of stone. The same building type can arrive as a careful one-off kitchen or as a fast turnaround, and the honest answer is that they are priced differently. A 100mm upstand is the low-maintenance answer, and full-height stone is the one that has to be committed to early. Priced on its own line so it can be deferred.

On a replacement the old top comes off in the morning and the new stone is down and sealed the same day. The tap and waste have to be disconnected by a plumber before we start and reconnected once the stone is in. The units below stay exactly as they are; only the surface is replaced. A red route means no stopping, and no stopping means exactly that, so the stone comes in from a side street or from a bay behind the property. Upstands travel in a crate and can wait on the van, which gives some flexibility a full-height panel does not. Where the van has to move, the panels come in first.

Taking the old tops away is a line rather than an assumption, so it comes off if you do not want it. Nothing is payable until the template, and the template measures the room as it stands rather than estimating from a plan. Plumbing, gas and electrical work are not in the figure, because we do not do them. Plaster thickness varies over the height of a wall, so the line at worktop height is not the line at skirting level, and the units decide which one matters. It decides whether the run gets one continuous piece or a set of separate lengths with a joint at every obstruction. The pier takes a joint against it, not across it.

Where there is a lift, whether it can be booked out and padded matters as much as its size. Splitting a run costs a join, and that is the price of getting stone into the room at all. Hoisting through a window is occasionally the answer, and it is a decision made at the template, not improvised on the fitting day. The barrier, the entry code and the estate rules decide when a van can get near the door, and none of that is negotiable on the day. It is usually the full-height panels rather than the tops that will not make the turn, and that only shows up when they arrive. It travels on edge, so the clearance is checked on edge.

Two bowls means two cut-outs and a bridge of stone between them, which decides where the sink can go. A piece with a bowl and a hob cut into it is the fragile one, and it is handled accordingly. The catch with a galley is that both runs are seen end-on from the doorway, so any difference in overhang between the two reads immediately. Long runs almost never take a single panel, so the joint positions want agreeing before anything is templated. Behind an island there is no wall to hide against.