Worktop replacement in South Bank

Yes. South Bank is on the patch, and the postcodes we work here are SE1. It is run from the New Malden side, covering South West London & Surrey. Where the bay sits some distance from the core, the carry across the car park is the longest leg of the day and gets boarded and lit. A replacement is a two-way job, with old tops going out and new stone coming in, so the van needs to stay put across the whole day. It is a full day at the kerb, not a delivery. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Estate roads are narrow with parking courts behind the blocks, so the carry crosses open ground rather than a pavement. The room itself is the easy part: walls are plumb, corners are square and the floor is flat, so scribes are minimal and joins can be tight. Units kept, surface changed, one day. Buildings here have strict rules on wet cutting and dust, so any on-site adjustment needs extraction and a sheeted area agreed with building management in advance.

Everything moves through a service entrance with a booked goods lift, a signed-in delivery window and often a restriction on working before 9am or after 5pm. Riverside frontages have no vehicle access at all, so the loading dock is at the back of the building. A car that takes 2.4m on the diagonal will not take a three-metre worktop however it is stood, and there is no trimming it on the landing. With no room to turn, the old top gets cut up in the kitchen instead, which is dusty work and needs the room emptied first. The strip-out is planned around it. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop installation and worktop fabrication. Upgrading a builder-finish kitchen is mostly a swap, so the cost sits in the material choice rather than in the shape of the room. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. Sound carcasses or it does not go ahead. Developer-fitted kitchens come with thin cam-lock carcasses, which are fine under laminate and want bracing before stone goes on them. The carcasses have to be sound, because stone is several times the weight of what is coming off. A day, not a project.

Seating overhangs past roughly 300mm will not carry on the carcass alone, so flat steel bar or a plywood substrate has to be built into the units first. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Height change is checked before we cut. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Dot-and-dab plasterboard sounds solid and is hollow behind, so anything fixed through it has to hit a dab or a batten rather than a void. This is the commonest reason a replacement turns out to need more than a straight swap. Found at template, not on fit day. Book the service lift, loading bay and concierge access for the full day, and confirm the building's permitted working hours in writing. Mixed ownership means the decision-maker is not always the person who lets us in, so it is worth being clear early about who signs the quote off. A replacement keeps the units and changes the surface, which is the least disruptive way to do this in an occupied property. Units kept, surface changed.