Worktop replacement in Chelsea

Yes. Chelsea is on the patch, and the postcodes we work here are SW3. It is run from the New Malden side, covering South West London & Surrey. Underground loading has a height restriction, and a van with an A-frame on it is taller than the driver remembers. We stage the strip-out so the old tops leave in one trip rather than trickling out across the afternoon. The waste run is planned, not improvised. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Listing and conservation conditions apply to a good number of these, which constrains what can be altered around the kitchen rather than what goes on top of the units. Lath-and-plaster and bowed brickwork mean we template for scribes rather than straight cuts, and each piece is offered up and eased in rather than dropped straight down. Sound carcasses are the one condition. Listed frontages mean the stone comes through the existing door opening or not at all, so template to the doorway first and the kitchen second.

Many of the older houses are listed, which rules out taking out a window or a sash to bring stone through, and the front doors are period joinery that nobody will let you unhang. Estate-managed blocks impose their own works hours and require notification to the managing agent, and the King's Road itself has loading restrictions through the day. Where the parking court sits behind the block the carry crosses open ground and gets boarded, because loaded trolleys and block paving do not agree. We plan the strip-out and the carry as one movement so the kitchen is only out of use for a single day. That is agreed before a plumber is booked. Tell us what the approach looks like when you book the template and it gets built into the day rather than discovered on it.

Yes. On the research for this patch it is the first of the three jobs listed, ahead of worktop templating and worktop installation. A new extension slab is not automatically level, and that wants checking before templating rather than after the stone is cut. The units stay and only the surface changes, so the whole job is one day rather than a kitchen refit. A day, not a project. The junction between the original room and the extension is the point to watch, because the two floors rarely sit at the same height. Old tops out in the morning, new stone down and sealed the same afternoon. A plumber either side of us.

On a heavily veined stone the island and the run behind it are nested off the same area of slab so the movement relates across the room. The existing layout is being kept, so the question is whether the old carcasses will take stone in that shape without more support. Carcasses have to be sound first. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Level has to hold across the whole room rather than along one wall, or a floor that falls end to end shows as a step where two pieces meet. The old top has been hiding it, so the first honest look at it happens when the laminate comes off. Found at template, not on fit day. Have a plumber booked to disconnect the sink, tap and waste first thing and reconnect after we have gone, and clear the hallway and stairs completely so we can carry slabs through the house. The same building type can arrive as a careful one-off kitchen or as a fast turnaround, and the honest answer is that they are priced differently. A plumber disconnects before we arrive and reconnects after we leave, and that is worth booking early. Units kept, surface changed.