Splashbacks and upstands in Imperial Wharf

Yes. Imperial Wharf is on the patch, and the postcodes we work here are SW6. It is worked on our west London run, along with the rest of Hammersmith and Fulham. Underground loading has a height restriction, and a van with an A-frame on it is taller than the driver remembers. Splashbacks are normally the last thing off, so a short parking window is exactly when they get rushed. Handling is where these pieces get damaged. We template in your kitchen and fit in your kitchen, so there is nothing to visit and nothing to collect.

Floor-to-ceiling glazing lights the worktop from one side all day, which shows every ripple in a polished surface and every gap at a scribe. The plasterboard is genuinely flat here, so a full-height splashback sits well and a slim upstand looks almost redundant, but the sockets are the problem, because they are set out to the developer's original kitchen and often land at odd heights or right on a joint line. The wall makes that decision, not the brochure. Sintered stone and thin porcelain are the usual upgrade here, and those need a rigid transport frame and a full set of suction lifters - they do not forgive being flexed on a long corridor carry.

Gated estate with a security barrier, contractor registration, a designated loading bay and a goods lift that must be booked and lined before use, plus estate rules on working hours. From the lift lobby the route to the flat is a long carpeted corridor across a podium, so floor protection is mandatory and the trolley run is significant. The barrier, the entry code and the estate rules decide when a van can get near the door, and none of that is negotiable on the day. Where the route is tight we break a long splashback at a natural vertical joint instead of forcing one panel through. Joint positions follow from that.

Not particularly, and it would be easy to pretend otherwise. What the research on this patch actually lists is worktop replacement, worktop installation and worktop fabrication. That is a statement about the local housing rather than about the work. It is quoted, cut and fitted exactly the same way here as anywhere else on the patch. Developer-fitted kitchens come with thin cam-lock carcasses, which are fine under laminate and want bracing before stone goes on them. Ordered later from a different batch, the match is not reliable exactly where the pieces meet. Sockets final before template. Housings and integrated appliances are set out for a 38mm laminate top, so dropping to 20mm or 30mm stone changes the clearances and needs checking before anything is cut. Socket and switch positions have to be final before templating, because a cut-out in the wrong place means a new piece. Siliconed to the worktop, never grouted.

The catch with a galley is that both runs are seen end-on from the doorway, so any difference in overhang between the two reads immediately. Long runs almost never take a single panel, so the joint positions want agreeing before anything is templated. Joint placement is a decision, not an accident. Material is £110-£550 per square metre supply only, and templating, fabrication and fitting are quoted on their own lines.

Anything that has to stay accessible, a stopcock, a gas meter, a riser panel, is marked on the template so the stone is cut around it instead of over it. A tall panel that fits at the worktop will stand off the wall at the top unless the wall is dubbed out or the panel is scribed. An upstand rides what a panel exposes. Any socket you intend to move must be moved and re-plastered before templating, because a cut-out in the wrong place means a new piece of stone. A street with houses in single occupation next to the same houses cut into flats produces two completely different jobs from the same elevation. Full-height panels need the wall made good first, which is another trade and another timescale. Same slab run as the tops.